Celebrus is Hiring Freshers – Trainee Product Specialist | Chennai

About Firm

Celebrus captures and aggregates information all through the buyer journey – throughout gadget, area, platform, and enterprise applied sciences. With out using tagging or reliance on third-get together cookies, Celebrus creates an entire one-to-one identification map, allows PII monitoring, and delivers actual-time interplay administration.

Job Particulars

Job Function: Trainee Product Specialist

Qualification: Any BE/B.Tech

Wage: Greatest in Business

Expertise: 0 – 2 years

Job Location: Work From Dwelling

Final Date: Apply As Quickly As Attainable

This is a difficult and thrilling position with probably the most revolutionary and dynamic world leaders within the Buyer Expertise and 1:1 Personalization sector. If you wish to work in an atmosphere the place the expertise you’re delivering astounds with each its simplicity and depth, then you need to come and have a look at what we have now developed right here at Celebrus. Each day, you can be working with multi-award successful, forefront, patented software program. Since its inception over 16 years in the past, we have now confirmed time and time once more to be a type of uncommon organisations that may actually invent expertise slightly than copy others. We proceed to boost the bar on our competitors, and we’re in search of the perfect expertise to assist us to ship it world-extensive.

You should be a motivated particular person with wonderful communication and analytical abilities, and it’s best to have a robust curiosity in expertise, and notably the web. Your position includes supporting our software program in giant enterprises, typically requiring you to combine with and work alongside our international companions, who’re themselves world leaders of their respective fields. A sure factor of buyer and associate coaching is additionally required with this position, so that you should be assured in your communication abilities, and also you want to have the ability to adapt to the assorted nuances that include working in a number of areas. Along with the opposite members of the product help workforce, you’ll take possession, troubleshoot and resolve direct and oblique consumer help requests in a well timed {and professional} method in accordance with the consumer’s SLA.

Core Tasks

• Troubleshooting, understanding, documenting, and resolving points in complicated buyer environments
• Keep updated with and monitor lively help tickets directly, figuring out dangers and escalating them as needed
• Run common scheduled technical critiques of help requests with companions and direct purchasers
• Be versatile and in a position to present prolonged hours cowl when needed

Abilities and Necessities

• The candidate ought to have any Engineering Commencement.
• Ability to co-ordinate with cross-useful groups.
• Sturdy in English communication in – each Oral & Written.
• Fundamental data on Computer systems.
• A rounded particular person who is keen about expertise with a willingness to be taught and work with unfamiliar applied sciences
• Adaptable, working as a part of a supportive, properly-established workforce however is additionally self-ample and organised, with meticulous consideration to element