Blaze is Hiring Freshers – Indian Customer Support Agent | Work From Home

Description

We’re Blaze, the quickest rising on line casino in LATAM.

Blaze.com was born in 2019 on account of a handful of entrepreneurs who not solely had a knack for entertaining others however, additionally an affinity with the iGaming business. They teamed up and constructed a brand new product, setting the bar to an all-new excessive. Now in only a two years, we now have created a brand new class in iGaming by combining social and actual-cash gaming! We at the moment have 2,000+ video games and a couple of,000,000+ registered gamers. Naturally, we won’t do all of this in addition to all of the thrilling issues we now have lined up for the years to observe with out the residing legends that make our enterprise the success it is at the moment.

A fantastic alternative for an iGaming skilled Customer Service Agent with confirmed observe report to affix an thrilling, rising group of passionate Web professionals primarily based all around the globe.

Obligations:

• Be liable for answering incoming requests from our clients by reside chat and e-mail
• Establish and assess clients’ wants to realize satisfaction
• Have interaction in dialog and delight clients
• Capacity to reply a excessive quantity of requests day by day
• Figuring out our merchandise inside and outside so that you could present correct info
• Construct optimistic relationships by going above and past with customer support, making certain that every one questions, requests or considerations are dealt with appropriately
• Contribute to crew effort by undertaking associated outcomes as wanted
• Working with a crew of CSRs and different departments to seek out acceptable options

Necessities

• Residing in India
• Fluent in English
• Proficient in typing and pc navigation abilities: no less than a typing pace of 25 WPM
• Customer orientation and talent to adapt/reply to various kinds of characters
• Wonderful communication and drawback-fixing abilities
• Capacity to seek out the optimistic in any scenario
• Attentiveness and endurance
• Capacity to multitask, prioritize, and handle time successfully
• Interpersonal and customer support abilities
• Willingness to realize objectives and self-enchancment
• Prepared to work on a shifting schedule

Advantages

Different particulars:

• 100% Distant work
• Shifting schedule varies for twenty-four hours / 7 days every week operations protection, as much as 44 hours per week