Capgemini Exceller Hiring 2024–2025: Contact Support Group (CSG) – Apply Now!

Capgemini Exceller Hiring 2024–2025: Contact Support Group (CSG) – Apply Now!

Capgemini CSG Interview Process Overview

Are you a 2024 or 2025 graduate looking to start your IT career with one of the world’s top tech consulting companies? Here’s your chance! Capgemini is inviting applications for the Customer Support Group (CSG) role at its Coimbatore location, under the Exceller Campus Hiring Program.

This is a fantastic opportunity for female candidates especially, as Capgemini continues to promote diversity and inclusion in the workplace.

📢 Job Details: CSG – Capgemini Exceller 2024–2025

  • Role: Process Executive – Contact Support Group (CSG)
  • Job Type: Full-Time
  • Location: Coimbatore
  • Salary: ₹3.25 LPA (₹3 LPA + ₹25,000 one-time bonus)
  • Application Deadline: May 15, 2025

🎯 Key Responsibilities

  • Provide best-in-class technical support and customer service through voice and digital channels.
  • Manage support tickets, track their status, and communicate updates to customers.
  • Troubleshoot issues related to internet, password reset, session errors, and more.
  • Use AI tools like CHIP BOT for efficient resolution and knowledge management.
  • Handle communication via email, chat, and calls, maintaining a customer-centric approach.
  • Support across various industries such as Telecom, BFSI, Healthcare, and Tech.

Capgemini CSG Interview Process Overview

✅ Eligibility Criteria

  • Education: Any 3-year graduate/diploma from 2024 or 2025 batch.
  • Location Flexibility: Must be willing to relocate and work 24/7 rotational shifts.
  • Communication: Excellent English speaking and interpersonal skills required.
  • Technical Skills: Basic computing knowledge is a must.
  • Documents: Must have an active DigiLocker account and a mobile number linked with Aadhar.

📝 How to Apply?

  1. Ensure you meet the eligibility requirements.
  2. Create or update your DigiLocker account.
  3. Apply before May 15, 2025, through the official Capgemini campus portal or job board listings.

Capgemini CSG Interview Process Overview

Capgemini CSG Interview Process Overview

Only shortlisted candidates will be invited for online assessments and virtual interviews.

🌐 Why Join Capgemini?

  • Globally recognized leader in consulting, digital transformation, and technology services.
  • Strong focus on innovation, AI, and cloud services.
  • Ranked among Forbes World’s Best Employers.
  • Inclusive and supportive workplace culture.

📌 Final Thoughts

If you’re a recent or upcoming graduate looking to launch your career in IT support with a global tech leader, the Capgemini Exceller CSG opportunity is the perfect fit. With comprehensive training, excellent salary, and a growth-focused culture, this is your stepping stone to a successful tech career.

👉 Apply now and secure your future with Capgemini!

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