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Walk-In Drive for Customer Help Government More energizing’s– HCL Tech
Profile – Non-Voice, Customer service.
Walk-In Drive for Customer Help Government – HCL Tech
Profile – Non-Voice, customer support.
HCL Tech Hiring for UK / US Non -Voice Course of –14th, fifteenth,18th -March-25 Stroll in straight.
Designation: Customer Care Consultant-More energizing’s
Any Grad/UG can apply (No Common College students / No Regulation Graduate)
For More energizing’s function B.tech ,M.tech, BCA and MCA candidate shouldn’t be eligible
Expertise 0 to 0 Years.
Interview Location: – HCL Applied sciences
HCL Applied sciences, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B3) – Techno Park, Particular Financial Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu 603103.
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HR: Shine Albert
Two Methods Cabs Obtainable
Stroll-in Date- 14th, fifteenth,18th -March-25
Timing- 12pm-2pm
Job Title:
Customer Help Government – Non-Voice (More energizing) – Insurance coverage Area
Job Obligations:
- Reply to buyer inquiries associated to insurance coverage insurance policies through e-mail and chat platforms.
- Help clients with coverage info, claims processing, and premium funds.
- Resolve buyer complaints and points in a well timed method.
- Present correct info and troubleshoot buyer issues associated to insurance coverage merchandise.
- Preserve detailed and correct information of buyer interactions.
- Determine and escalate advanced points to the suitable division.
- Guarantee buyer satisfaction by offering skilled and courteous assist.
- Help within the improvement of buyer assist content material, equivalent to FAQs and assist articles particular to insurance coverage.
{Qualifications}:
- Highschool diploma or equal; related increased training is a plus.
- Confirmed expertise in a customer support function, ideally in a non-voice setting.
- Wonderful written communication expertise.
- Robust problem-solving talents.
- Skill to deal with a number of duties and work beneath strain.
- Proficiency with buyer assist software program and CRM methods.
- Primary understanding of insurance coverage merchandise and terminology is a plus
Abilities:
- Electronic mail Help
- Chat Help
- CRM Software program
- Drawback Fixing
- Time Administration
- Multitasking
- Written Communication
- Primary Insurance coverage Data
This function focuses on offering high-quality assist to clients via non-verbal communication channels, guaranteeing a optimistic buyer expertise in a well timed {and professional} method throughout the insurance coverage area.
Interview Venue and Time
| Stroll-in Date- 14th, fifteenth,18th -March-25 HCL Applied sciences, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B3) – Techno Park, Particular Financial Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu 603103. HR: Shine Albert |
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