Are you keen about serving to individuals and fixing issues? Pickyourtrail is looking out for enthusiastic Customer Support Specialists to hitch their dynamic crew in Chennai. When you have 0-2 years of expertise and love creating optimistic buyer experiences, this chance is for you!
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💼 Job Particulars:
- Place: Customer Support Specialist
- Expertise: 0-2 Years
- Location: Chennai, Tamil Nadu (On-web site)
- Job Sort: Full-Time
💡 Key Obligations:
- 📞 Customer Interplay: Have interaction with clients through cellphone, electronic mail, chat, and social media.
- ✅ Difficulty Decision: Resolve buyer considerations effectively, making certain satisfaction.
- 📚 Product Information: Keep up to date on Pickyourtrail’s merchandise & providers.
- 💾 Customer Data: Preserve correct data within the CRM system.
- 💬 Suggestions & Reporting: Share buyer insights to enhance providers.
- ⚡ Escalation: Refer advanced points to increased help when wanted.
- 🤝 Staff Collaboration: Work intently with different departments for seamless help.
In regards to the job
- Customer Interplay: Reply to buyer inquiries through cellphone, electronic mail, chat, and social media in a well timed {and professional} method.
- Difficulty Decision: Determine and resolve buyer points effectively, making certain that issues are resolved to the shopper’s satisfaction.
- Product Information: Preserve a deep understanding of our services and products to offer correct and detailed info to clients.
- Customer Data: Replace and keep buyer data in our CRM system, making certain all interactions are logged and knowledge is up-to-date.
- Suggestions and Reporting: Gather and report buyer suggestions to assist enhance our merchandise, providers, and buyer expertise.
- Escalation: Escalate advanced or unresolved points to increased-degree help or administration as crucial.
- Staff Collaboration: Work intently with different crew members and departments to make sure a cohesive and complete method to buyer help.
🎯 Why Be part of Pickyourtrail?
- Alternative to develop inside a quick-paced journey startup.
- Collaborative work atmosphere.
- Construct expertise in customer support & drawback-fixing.
🚀 Able to kickstart your profession?
Apply now and turn out to be a part of a buyer-first crew that thrives on creating memorable journey experiences!
📅 Apply Earlier than: Slots filling quick! Don’t miss out.
- Wipro Walk In Interview For fresher/Experience-US Mortgage | Chennai
- Cognizant Hiring For Software Engineer Associate (Freshers) | Chennai -Apply Now!
- Employment Opportunity at Heavy Vehicle Factory (HVF), Avadi, Chennai – 320 Vacancies! Apply Now!
- Cactus is Hiring Freshers – Process Coordinator | Work From Home
- CGI is Hiring Freshers – System Administrator | Apply Now!
We’re a crew that believes in going the additional mile on daily basis. At Pickyourtrail, we have fun each small win, hoard lots of sizzling chocolate, carry our furry mates to work, and are continuously searching for new methods to make journey accessible to everybody.