Customer Contact Comms Associate at Accenture: Your Gateway to a Thriving Profession!
Are you on the lookout for an thrilling alternative in buyer operations? Accenture, a international chief in skilled providers, is hiring for the Customer Contact Comms Associate function in Chennai! When you’ve got 1 to three years of expertise and a ardour for buyer help and problem-solving, this might be the proper job for you.
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About Accenture
Accenture is a powerhouse in digital, cloud, and safety options, serving purchasers in 120+ nations. With a workforce of 699,000 professionals, the corporate gives cutting-edge Technique, Consulting, Expertise, and Operations providers.
What Does a Customer Contact Comms Associate Do?
On this function, you’ll be working with the Service Desk Voice Help workforce to deal with buyer queries, resolve service tickets, and restore regular operations effectively. Your key obligations will embrace:
✅ Dealing with voice-based buyer interactions
✅ Diagnosing and resolving service requests
✅ Managing unplanned service interruptions
✅ Sustaining service stage agreements (SLAs)
✅ Coordinating with groups for dispute decision
Who Can Apply?
When you’ve got any commencement diploma and 1-3 years of expertise in a customer support or assist desk function, you might be eligible to use!
What Expertise Are Wanted?
🔹 Capability to deal with a number of stakeholders
🔹 Work effectively beneath stress
🔹 Fast studying agility
🔹 Dedication to high quality service
🔹 Robust company & strategic planning expertise
Why Be part of Accenture?
🌟 Work with a globally acknowledged model
🌟 Achieve hands-on expertise in buyer operations
🌟 Improve your problem-solving and communication expertise
🌟 Aggressive wage and profession progress alternatives
🌟 Rotational shifts for flexibility
Last Ideas
The Customer Contact Comms Associate function at Accenture is a nice stepping stone for professionals trying to construct a profession in buyer operations and repair administration. With its structured coaching, international publicity, and progress prospects, this job gives infinite alternatives for profession development.
📢 Trying to apply? Don’t miss this chance—Apply Now and take step one towards a rewarding profession at Accenture! 🚀
About Accenture
Accenture is a worldwide skilled providers firm with main capabilities in digital, cloud and safety.Combining unmatched expertise and specialised expertise throughout greater than 40 industries, we provide Technique and Consulting, Expertise and Operations providers, and Accenture Track— all powered by the world’s largest community of Superior Expertise and Clever Operations facilities. Our 699,000 individuals ship on the promise of know-how and human ingenuity on daily basis, serving purchasers in additional than 120 nations. We embrace the ability of change to create worth and shared success for our purchasers, individuals, shareholders, companions and communities.Go to us at www.accenture.com
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