Job Role: Business Analyst
Job ID: JD 7
Company: Cognizant
Experience Required: 4 to 8 Years
Work Model: Hybrid (Day Shift)
Location: India (No Travel Required)
Skills: ServiceNow, Business Analysis, Process Improvement
Certification: CBAP or equivalent
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🏢 About the Role
Cognizant is actively hiring a skilled Business Analyst with 4–8 years of experience. The ideal candidate will have expertise in ServiceNow, strong communication skills, and a passion for improving business processes. This is a hybrid role with day shifts, offering the opportunity to work in a collaborative and high-impact environment.
📌 Job Highlights
| Attribute | Details |
|---|---|
| Job Title | Business Analyst |
| Job Type | Full-Time (Hybrid) |
| Experience Level | 4 to 8 Years |
| Location | India |
| Shift | Day Shift |
| Travel | No travel required |
| Skills | ServiceNow, Documentation, Data Analysis |
| Certification | CBAP or equivalent |
| Posted By | Cognizant |
🔍 Key Responsibilities
- Analyze current business processes and recommend improvements
- Collaborate with cross-functional stakeholders to define business needs
- Create business requirement documents, process flows, and functional specifications
- Conduct gap analyses and identify areas for process optimization
- Work closely with technical teams to ensure alignment of business solutions
- Lead requirement-gathering workshops and validation sessions
- Support data analysis to drive key business decisions
- Develop and execute test plans
- Train end-users on new processes and tools
- Monitor project progress and mitigate potential risks
- Stay updated with industry trends in business analysis
✅ Required Skills & Qualifications
- Strong experience with ServiceNow platform
- CBAP or equivalent certification is mandatory
- Exceptional problem-solving and analytical thinking
- Experience in project documentation and stakeholder communication
- Ability to manage multiple projects and deadlines
- Proficiency in data analysis and reporting tools
- Demonstrated experience in leading workshops and end-user training
🌟 Why Join Cognizant?
- Global workforce of over 300,000 professionals
- Recognized by Forbes as one of the World’s Best Employers 2024
- Career advancement and learning opportunities
- Supportive, inclusive, and innovative work culture
- Work on real-world digital transformation projects
📝 How to Apply
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