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Company: Tech Mahindra Ltd.
Role: Associate – Customer Support (International Voice Process)
Experience: 0–1 Year
Employment Type: Full-Time (Work From Office)
Openings: 14
Posted on: 13 Oct 2025
Application Last Date: 13 Nov 2025
🏢 About Tech Mahindra
Tech Mahindra is one of India’s leading IT and Business Process Outsourcing (BPO) companies, part of the prestigious Mahindra Group. With operations in over 90 countries, Tech Mahindra provides IT, networking, and customer experience services to global clients. The company is known for its employee-friendly culture, skill development programs, and innovative workplace solutions.
Working at Tech Mahindra means being part of a global team that values growth, continuous learning, and excellence.
📝 Job Overview
Tech Mahindra is looking for Customer Support Associates (International Voice Process) to join its dynamic team in Pune. If you have great communication skills and are eager to start your career in a reputed MNC, this opportunity is perfect for you.
This role involves assisting international customers over calls, resolving queries, and ensuring excellent customer satisfaction.
🎯 Key Responsibilities
- Handle inbound and outbound calls for international clients in English.
- Understand and resolve customer queries with professionalism and empathy.
- Maintain accurate call records and update customer data.
- Work closely with supervisors to improve customer experience.
- Follow company guidelines to achieve performance and quality goals.
- Identify recurring issues and suggest process improvements.
- Ensure timely and effective communication with customers.
🎓 Qualification & Eligibility
- Any Graduate – Freshers can apply.
- 12th pass candidates with at least 6 months of BPO experience are also eligible.
- Excellent English communication skills (verbal & written).
- Basic computer knowledge.
- Willing to work in rotational shifts.
🕓 Shift Details
- 5 Days Working, 2 Rotational Week Offs.
- US Rotational Graveyard Shifts (Night shifts).
- 9.5 Hours Shift (including 1 hour break).
- Both-side Cab Facility available (within transport boundary).
- Age Limit: Up to 40 years.
📍 Work Location
Tech Mahindra Office, Pune, Maharashtra
💰 Salary & Benefits
- Salary up to ₹3.2 LPA (depending on performance & experience).
- Night shift allowances and performance-based incentives.
- Free cab transport (pickup and drop).
- On-job training and growth opportunities.
🚀 Why Join Tech Mahindra?
- Global exposure with top international clients.
- Friendly work environment with continuous skill training.
- Fast career growth and performance recognition.
- Work in one of India’s most trusted IT & BPO companies.
🔗 How to Apply
If you’re passionate about customer service and want to grow your career with a top IT & BPO brand, don’t miss this opportunity!
🏷️ Tags
Tech Mahindra Jobs | BPO Jobs in Pune | International Voice Process Jobs | Customer Support Jobs for Freshers | Tech Mahindra Hiring 2025 | Pune Call Center Jobs | WFO BPO Jobs | Mahindra Careers
