HCLTech Hiring Freshers – Process Associate / Customer Service Representative in Chennai

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HCLTech, one of India’s leading global technology companies, is actively hiring freshers for the role of Process Associate / Customer Service Representative in Chennai. This is an excellent opportunity for graduates looking to start their career in a top MNC with professional training, global exposure, and a strong career pathway.

Job Overview

Position: Process Associate / Customer Service Representative
Location: Chennai (On-site)
Employment Type: Full-time
Experience Required: Freshers (0–1 year)
Eligibility: Any UG/PG degree except B.E/B.Tech/Engineering/MSc CS/IT/MCA
Shift: Flexible (including night shifts)

HCLTech is looking for energetic and motivated freshers with strong communication skills and the ability to learn quickly. Candidates with one year of experience may also apply with valid supporting documents.

Eligibility Criteria

Educational Requirements

The following graduates are eligible:

• Any degree (UG or PG) except engineering and technical streams
• MBA 2025
• MA 2025
• MSc 2025 (non-CS/IT)
• M.Com 2025

Not eligible:

• B.E / B.Tech
• Engineering / Technology graduates
• MSc (CS/IT)
• MCA

Skill Requirements

• Very good communication skills
• Customer handling ability
• Basic understanding of professional workplace ethics
• Flexibility to work in night shifts

Key Responsibilities

• Assist customers with queries and provide high-quality service support
• Handle process-related tasks assigned by the team
• Maintain accurate documentation and follow workflow guidelines
• Coordinate with team members to ensure smooth customer experience
• Handle communication via phone, email, or internal tools depending on process need

Perks and Benefits

• Cab facility provided
• Training by international trainers
• World-class work culture
• Professional growth and learning environment
• Competitive salary package (best in industry)

Job Location

Chennai, Tamil Nadu
Candidates must be willing to work from the Chennai office.

How to Apply

Interested candidates from Chennai can share their profiles directly with the recruiter via email:

Email: priyankas.manna@hcltech.com

Include the following details in your email:

• Name
• Mobile Number
• Qualification
• Year of Passing
• Current Location
• Willingness for night shift

Why Join HCLTech?

HCLTech offers a strong platform for fresh graduates to begin their career journey. From global exposure to professional training, the company ensures you gain the skills and confidence needed to grow in the IT and customer support domain. The work environment is supportive, diverse, and focused on long-term development.

If you are looking for a stable, growth-oriented job in Chennai, this opportunity at HCLTech is a great choice for fresh graduates.