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Hexaware Technologies is conducting a direct walk-in drive for the role of Customer Support Executive (Domestic Voice Process) at its Chennai office. Candidates with strong communication skills in Malayalam, Kannada, Hindi, and English can apply. Both freshers and experienced candidates are eligible.
Job Overview
Job Role: Customer Support Executive
Company: Hexaware Technologies
Location: Pallavaram, Chennai
Experience Required: 0 – 4 Years
Qualification: Any Graduate (No arrears)
Employment Type: Full-Time, Permanent
Department: Customer Success, Service & Operations
Industry: IT Services & Consulting
Salary Range: ₹2.25 – ₹3.75 LPA (Higher salary for multilingual experienced candidates)
Walk-In Dates: 24 November – 28 November
Timing: 10:00 AM – 1:00 PM
Openings: 20
Job Highlights
- Any graduate with excellent communication skills
- Languages preferred: Malayalam, Kannada, Hindi + English (mandatory)
- Handle inbound and outbound voice support
- Strong grammar, sentence construction, and pronunciation required
- Work from office (Chennai)
- Immediate joiners only
- 5-day work week with 2 rotational weekly offs
- Rotational shift timings
- Freshers offered a flat 2.25 LPA
- Experienced candidates receive higher packages:
- Kannada: up to 4.3 LPA
- Malayalam: up to 3.8 LPA
Roles and Responsibilities
- Manage inbound and outbound customer calls
- Provide professional and clear customer support
- Ensure proper communication and problem-solving
- Maintain call logs and customer details
- Work in alignment with process guidelines
- Collaborate with internal teams to resolve issues
- Deliver exceptional customer service with professionalism
Required Skills
- Excellent communication skills in English + one regional language (Malayalam/Kannada/Hindi)
- Strong grammar and pronunciation
- Ability to communicate clearly (written & verbal)
- Customer-handling skills
- Freshers with strong communication skills are eligible
- Immediate availability to join
Interview Process
- HR Round
- Operations Round
- Assessment
- Client Interview
Work Location
Hexaware Technologies
Featherlite The Address,
200 Feet Radial Road,
Pallavaram, Chennai
Additional Information
- Candidates currently in Chennai are preferred
- Outstation candidates can attend if ready to relocate immediately
- Shortlisted candidates must carry all required documents for verification
