Firstsource, a leading global BPM company, is conducting a walk-in drive in Chennai for the role of Customer Support Associate – International Non-Voice Process. This is a great opportunity for fresh graduates from 2020 to 2025 to join a reputed organization in the healthcare international business division.
Job Overview
Company: Firstsource
Role: Customer Support Associate (CSA)
Process: International Non-Voice – Healthcare
Experience: Freshers (0 – 1 year)
Location: Chennai
Work Mode: Work From Office
Salary: 1.75–2.5 LPA
Walk-in Dates: 1 December – 31 December
Walk-in Time: 10:30 AM – 1:30 PM
Openings: 90
About the Role
As a Customer Support Associate in the International Non-Voice process, candidates will handle customer queries related to the healthcare domain. This role requires strong communication and typing skills, along with a willingness to work in night shifts.
Key Responsibilities
- Handle customer inquiries through non-voice channels
- Provide accurate and clear information to customers
- Maintain quality standards in communication
- Document information in the internal systems
- Follow guidelines and process requirements
Shift & Transportation Details
- Night shift (flexible to work in any shift)
- Cab facility: One-way drop cab up to 30 km (doorstep drop)
Eligibility Criteria
- Education:
- Arts & Science UG Graduates (2020–2025)
- No arrears
- PG, BE/BTech/MBA candidates are not eligible
- Skills Required:
- Strong communication skills
- Good listening ability
- Good typing speed and accuracy
- Experience:
- Only freshers eligible
- Candidates with prior experience in other fields are not eligible
Documents to Carry for Walk-In
- Updated resume
- Aadhar card
- PAN card
- Educational certificates (1st–6th semester mark sheets, provisional certificate)
Important Notes
- Mention the HR Recruiter’s name Subitsha at the top of your resume during the walk-in.
- Ensure you meet all eligibility criteria before attending.
- Stay in touch with the assigned recruiter for smooth processing.
- Firstsource follows a fully fair, transparent, and merit-based hiring process and does not charge any money.
Walk-In Drive Address (Firstsource)
Firstsource Solution Limited
5th Floor, ETA Techno Park, Block 4
33 OMR, Navalur
Chennai, Tamil Nadu 603103
Landmark: Near Vivira Mall
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