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Karur Vysya Bank (KVB) is hiring candidates for the position of Executive – NCRP (Call Centre) at its Chennai call centre. This is an excellent opportunity for freshers and candidates with up to 2 years of experience who are looking to build a stable career in the banking and customer support domain.
Candidates with strong communication skills and willingness to work in rotational shifts are encouraged to apply.
🏦 About Karur Vysya Bank (KVB)
Karur Vysya Bank is one of India’s leading private sector banks with a strong presence across the country. Known for its customer-centric approach and ethical banking practices, KVB offers excellent career growth, learning opportunities, and job stability.
Working with Karur Vysya Bank provides exposure to banking operations, customer grievance handling, and compliance processes.
📌 Job Details – Executive (NCRP – Call Centre)
- Job Title: Executive – NCRP (Call Centre)
- Company: Karur Vysya Bank (KVB)
- Location: Chennai
- Industry: Banking / Financial Services
- Department: Call Centre / Customer Support
- Employment Type: Full-Time
- Experience Required: Freshers to 2 Years
- Open Positions: 15
📝 Job Description
The selected candidate will be responsible for handling customer calls related to transactions, complaints, and queries across multiple banking channels. The role requires excellent telephone etiquette, documentation skills, and adherence to compliance standards.
🎯 Roles & Responsibilities
- Handle customers politely and professionally over calls
- Understand and analyze transaction-related issues reported by customers
- Verify the correctness of transactions across banking channels
- Accurately document customer conversations in Dialer / TT / Excel systems
- Follow telephone etiquette and ensure compliance metrics are met
- Coordinate with internal departments for smooth process flow
- Meet assigned targets and performance metrics
- Willingness to work in rotational shifts
🎓 Eligibility Criteria
- Education: UG (Regular) – Any specialization
- Experience: Freshers can apply
- Age: As per company norms
🧠 Skills Required
- Excellent verbal communication skills
- Strong customer handling abilities
- Soft skills and professional attitude
- Good learning and adaptability skills
- Organizational and time-management skills
🌐 Language Skills (Added Advantage)
🧑💼 Desired Skills
- Domestic Calling
- Call Centre Operations
- Customer Support
- Banking Customer Interaction
📍 Work Location
🚀 Why Join Karur Vysya Bank?
- Entry-level opportunity in a reputed private bank
- Ideal role for freshers to start a banking career
- Exposure to NCRP & customer grievance processes
- Professional work environment
- Skill development in customer service & compliance
📥 How to Apply?
Interested candidates can apply through the official job application channel or attend the selection process as instructed by the hiring team.
👉 Tip: Highlight communication skills and customer-handling experience in your resume.
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