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Are you looking for a full-time work-from-home job with an international company? Here’s a great opportunity for professionals who want to build a remote career in customer service.
Triple, a global remote hiring company, is now hiring for the position of Customer Service Account Representative for India-based candidates.
This is a remote full-time job with US shift timings and excellent growth opportunities.
🏢 Company Overview – About Triple
Triple is a leading remote work solutions company that helps small and medium-sized businesses in North America build highly efficient remote teams across:
- Customer Service
- Administration
- Accounting
- Operations
- Back-office roles
Triple is known for:
- Hiring the top 1% of professionals
- Providing in-depth training
- Offering strong account management support
- Promoting a people-first and planet-friendly work culture
💼 Job Details – Customer Service Account Representative
Job Role: Customer Service Account Representative
Company: Triple
Job Type: Full-Time
Work Mode: Remote (Work From Home)
Location: India
Shift: US Shifts (Rotational)
Experience Level: Preferred but not mandatory
⏰ Shift Timings (IST)
- Eastern Time Shift: 6:30 PM – 3:30 AM IST
- Pacific Time Shift: 9:30 PM – 6:30 AM IST
- Rotational shifts as per business requirements
📌 Job Responsibilities
As a Customer Service Account Representative, you will be responsible for:
- Handling customer queries via phone, email, and chat
- Providing professional, empathetic, and solution-focused support
- Resolving issues with first-contact resolution whenever possible
- Maintaining accurate records in CRM systems
- Understanding product and service details thoroughly
- Ensuring customer satisfaction and service quality
- Collecting customer feedback and reporting improvement areas
- Working with internal teams for issue resolution
- Following company policies, compliance, and data security standards
🎓 Eligibility & Qualifications
Required Skills:
- Strong customer support and communication skills
- Excellent problem-solving and analytical abilities
- Ability to multitask in a fast-paced environment
- Experience with CRM systems (preferred)
- Ability to work independently in a remote environment
Education:
- Bachelor’s degree or higher preferred
Experience:
- Customer service or contact center experience preferred
💻 Technical & Infrastructure Requirements
Candidates must have:
- Laptop with minimum 8GB RAM & i5 8th Gen Processor
- 720P Webcam & Headset
- Reliable internet connection (Minimum 100 Mbps)
- Smartphone
- Quiet and well-lit work environment
🌟 Why Join Triple?
- Work from home with a global company
- International exposure and career growth
- Structured training and skill development
- Supportive work culture
- Stable full-time employment
📝 How to Apply?
Interested candidates can apply through the official hiring platform using the Easy Apply option.
Make sure your resume highlights:
- Customer handling experience
- Communication skills
- CRM tools knowledge
- Problem-solving ability
🔔 Important Note
- This is a direct company hiring role
- No registration or application fees
⚠️ Beware of fake job offers. Triple does not charge any fee for recruitment.
📢 Final Words
If you’re searching for a remote customer service job in India with US shift timings, this opportunity at Triple is perfect for you. Apply now and build a stable international career from home.
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