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Tech Mahindra, a leading global IT services and consulting company, is hiring for the role of International Voice Process / Customer Success Associate in Bengaluru. This opportunity is ideal for candidates with 0–5 years of BPO voice experience who have strong English communication skills and are open to working in rotational shifts.
With multiple openings, attractive salary packages, incentives, and cab facilities, this role is a great option for candidates seeking international BPO jobs in Bangalore.
🔍 Job Overview
- Job Title: International Voice Process
- Role Category: Customer Success Associate
- Company: Tech Mahindra
- Industry: IT Services & Consulting / BPO
- Location: Electronic City Phase 2, Bengaluru
- Employment Type: Full Time, Permanent
- Experience Required: 0 – 5 Years
- Salary Package: ₹3 – 4.75 LPA
- Openings: 30
- Posted On: 1 Day Ago
- Notice Period: Immediate Joiners Preferred
🏢 About Tech Mahindra
Tech Mahindra is a trusted global organization offering digital transformation, customer experience, and IT consulting services. With a strong presence in the BPO and international customer support domain, Tech Mahindra provides excellent career growth, training, and long-term stability for voice process professionals.
📝 Job Description
As part of the International Voice Process team, you will handle customer calls from international clients, resolve queries related to products and services, and ensure high-quality customer support. The role demands clear communication, strong listening skills, and a customer-focused mindset.
📌 Roles & Responsibilities
- Handle international inbound/outbound voice calls
- Resolve customer queries efficiently and professionally
- Provide accurate information about products or services
- Collaborate with team members to achieve daily and monthly targets
- Maintain service quality and customer satisfaction standards
- Work in rotational and night shifts as required
🎯 Desired Candidate Profile
- 0–5 years of experience in BPO voice process / international calling
- Excellent English communication skills (spoken & written)
- Strong listening and problem-solving abilities
- Ability to handle customer conversations confidently
- Comfortable working in rotational shifts
🎓 Education Requirement
- Graduation is NOT mandatory
- Candidates with relevant voice process experience are encouraged to apply
🎁 Perks & Benefits
- 🚕 Both-way cab facility
- 💰 Attractive performance incentives
- 📈 Competitive career growth opportunities
- 🌍 Exposure to international clients
- 🏢 Professional and supportive work environment
🚀 Why Apply for This Job?
- High-demand International Voice Process role
- Immediate joining opportunity
- Multiple openings – higher selection chances
- Work with a reputed MNC
- Stable salary with incentives and transport benefits
If Interested send your cv on
Kartik- kartik.thakur3@techmahindra.com
