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Location: Bengaluru
Industry: IT Services & Consulting
Wipro is conducting a Walk-in Drive in Bengaluru for Freshers and candidates with up to 1 year of experience for the role of Support Analyst (Technical Support – Voice/Blended). This is a great opportunity for graduates who want to start or grow their career in IT support with a globally recognized IT services company.
Table of Contents
- Walk-in Job Overview
- About Wipro
- Job Description
- Roles & Responsibilities
- Preferred Candidate Profile
- Shift & Work Details
- Salary Details
- Walk-in Interview Details
- Selection Process
- Frequently Asked Questions (FAQs)
Walk-in Job Overview
- Company Name: Wipro
- Job Role: Support Analyst – Technical Support (Voice / Blended)
- Experience: 0 – 3 Years (Freshers & 1 Year Experience Preferred)
- Salary: ₹1 – ₹6 LPA
- Job Location: Bengaluru
- Employment Type: Full-Time, Permanent
- Openings: 15
About Wipro
Wipro is a leading global information technology, consulting, and business process services company, known for its strong focus on innovation, digital transformation, and customer-centric solutions.
With operations across multiple countries, Wipro provides employees with structured learning programs, global exposure, and long-term career growth, making it a preferred employer for fresh graduates and early-career professionals.
Job Description – Support Analyst
As a Support Analyst, you will be responsible for providing technical and application support to end users. The role involves handling IT incidents, troubleshooting issues, and ensuring high customer satisfaction through effective communication and timely resolution.
This position is suitable for candidates interested in IT support, helpdesk operations, and customer service roles.
Roles & Responsibilities
- Assist end users with application-related issues
- Handle system administration and basic network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents
- Support users via telephone, chat, email, and walk-ins
- Log and document incidents accurately in the incident management tool
- Escalate high-priority tickets when required
- Take ownership of issues until resolution
- Maintain high customer service standards
- Adhere to IT service management processes and SLAs
Preferred Candidate Profile
- Freshers with excellent communication skills
- Candidates with up to 1 year of IT support experience
- Immediate joiners preferred
- Strong problem-solving and customer-handling skills
- Willingness to work in a 24×7 environment
Shift & Work Details
- Work Environment: 24×7 Support
- Shifts: Rotational shifts
- Weekly Off: Rotational
- Mode: Work From Office
Salary Details
- CTC Range: ₹1 – ₹6 LPA
- Salary will vary based on skills, experience, and interview performance
Walk-in Interview Details
- Walk-in Dates: 3rd March – 5th March 2026
- Time: 9:30 AM – 11:30 AM
- Venue:
Wipro – Sarjapur Campus (SJP1)
Bengaluru
- Contact Person: Pallavi
Selection Process
- HR Interview
- Technical Interview
- Final Discussion
Frequently Asked Questions (FAQs)
1. Is this walk-in open for freshers?
Yes, freshers with good communication skills are eligible.
2. What is the maximum experience allowed?
Candidates with up to 3 years of experience can apply.
3. Is this a night shift role?
Yes, candidates should be open to 24×7 rotational shifts.
4. What is the job location?
The job location is Bengaluru (Sarjapur Campus).
📢 Disclaimer:
This job post is shared for information purposes only. We do not charge any fees for job information or recruitment. Candidates are advised to attend interviews only through official Wipro recruitment processes and beware of fraudulent job offers.
