Sutherland is hiring for the role of Associate – Customer Service (Work At Home) for candidates based in Chennai, Tamil Nadu. This is a full-time remote opportunity ideal for individuals who are customer-focused, goal-oriented, and looking to build a long-term career with a global organization.
🏢 About Sutherland
Sutherland is a global business and digital transformation company known for delivering innovative customer experience solutions. With a strong presence across multiple countries, Sutherland works with leading brands to provide customer support, collections, digital operations, and consulting services.
📌 Job Details
- Company: Sutherland
- Job Role: Associate – Customer Service (Consultant – Collections)
- Employment Type: Full-Time
- Work Mode: Work From Home
- Job Location: Chennai, Tamil Nadu, India
- Industry: BPM / BPO
- Department: Customer Service / Collections
🧾 Job Description
As an Associate – Customer Service, you will be responsible for handling customer interactions related to collections while maintaining professionalism and service quality standards.
Key Responsibilities:
- Handle customer queries related to collections and account resolution
- Communicate clearly and professionally with customers
- Meet individual and team performance goals
- Maintain accurate records and follow company processes
- Deliver high-quality customer experience in a remote environment
Sutherland is looking for attentive, disciplined, and goal-driven candidates who can contribute positively to team success.
🎯 Ideal Candidate Profile
- Strong communication skills
- Customer-focused mindset
- Ability to work independently in a work-from-home setup
- Willingness to learn and adapt
- Prior customer service or collections experience is an advantage (but not mandatory unless specified)
💻 Work From Home Benefits
- Remote working opportunity
- Stable full-time employment
- Career growth in a global organization
- Professional work culture and support
🔐 Additional Information
Sutherland follows Equal Employment Opportunity (EEO) guidelines.
All candidate information will be kept strictly confidential.
⚠️ Important Disclaimer
This job post is shared only for informational purposes.
We are not a recruitment agency and do not charge any fees for job applications.
Sutherland never asks for money at any stage of the hiring process.
Candidates are advised to apply only through official company career portals or verified communication.
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