Are you looking to break into the world of Cloud Computing and Network Services? Tata Communications, a global leader in digital ecosystem enablement, is currently hiring for a Junior Engineer – Cloud Operations at their Chennai office.
This is a fantastic opportunity for graduates who want to work in a fast-paced, 24×7 high-availability environment and manage the “New World of Communications.”
Job Overview: Jr. Engineer (Cloud Operations)
In this role, you will be the backbone of customer support and cloud stability. You will manage customer queries and ensure that cloud-based services run smoothly for global clients.
Detail
Information
Company
Tata Communications
Role
Jr. Engineer – Cloud Operations
Job ID
3877860406
Location
Chennai, Tamil Nadu, India
Experience
0 – 4 Years (Freshers & Experienced)
Working Hours
24×7 Environment (Rotational Shifts)
Key Responsibilities
As a Junior Engineer at Tata Communications, your daily tasks will include:
Customer Support: Taking ownership of technical issues reported by customers and providing timely resolutions.
Troubleshooting: Researching, diagnosing, and identifying solutions to resolve complex system or application issues.
Escalation Management: Following standard protocols to escalate unresolved issues to internal senior technical teams.
SLA Management: Working proactively to ensure all service level agreements (SLAs) are met consistently.
Operational Excellence: Managing incident life cycles and ensuring high-quality outcomes for the business.
Are You a Good Fit? (Required Skills)
Tata Communications is looking for technical-minded individuals with the following profile:
Qualification: Any Graduate (Technical background preferred).
Technical Mindset: Strong interest in Cloud, IoT, Security, and Media services.
Problem Solving: Ability to diagnose system issues under pressure.
Communication: Excellent skills to handle customer service support.
Domain Awareness: Maintaining awareness of the latest technologies in the cloud and networking domain.
Why Join Tata Communications?
Innovation Leader: Work with a company redefining connectivity through AI and Intelligence.
Career Growth: Perfect entry point for a career in Cloud Engineering or DevOps.
Global Impact: Tata Communications powers over 30% of the world’s internet routes.
Learning Environment: Get hands-on experience with high-availability, enterprise-grade cloud environments.
How to Apply
This position was posted recently, and with the “Tata” brand name, it is expected to fill quickly.
Update Your Profile: Highlight skills like Incident Management, Troubleshooting, and Technical Support.
Submit Application: Apply through the Tata Communications Careers portal using Job ID: 3877860406.
Interview Focus: Be prepared to answer questions on basic networking, cloud concepts, and how you handle difficult customer situations.
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Disclaimer:This post is for educational and career awareness purposes. We are not an official recruitment partner for Tata Communications. Please apply only through official company channels.
