HCLTech, a global leader in IT services, is conducting a massive walk-in recruitment drive for Freshers in Chennai. This is a golden opportunity for recent graduates to kickstart their careers in a world-class MNC environment, specifically within the Order-to-Cash (O2C) domain.
Job Overview
Feature
Details
Company
HCLTech
Role
Process Associate (Semi-Voice / Voice)
Target Batch
2024 or 2025 Passed Out
Location
Sholinganallur, Chennai
Interview Dates
May 7th & May 8th, 2026
Salary
Competitive (As per Industry Standards)
Eligibility Criteria (Read Carefully)
HCLTech has specific educational requirements for this particular drive:
Eligible Degrees: Bachelor’s degree in Arts & Science (B.A., B.Sc., B.Com, BBA, BCA, etc.).
Strictly Not Eligible: B.E., B.Tech, I.T. graduates, and MCA candidates cannot apply for this specific role.
Experience: Only Freshers (2024/2025 batch).
Skills: Strong written communication (for email/chat) and verbal communication.
Key Responsibilities
As a Process Associate, you will be part of the Order-to-Cash lifecycle:
Customer Interaction: Resolving queries via email, chat, or voice promptly and professionally.
Data Management: Entering and updating information across multiple internal databases accurately.
Problem Solving: Troubleshooting customer issues and escalating complex cases to senior teams.
Efficiency: Contributing to the overall operational excellence of the project.