Sutherland Chennai Mega Walk-In Drive 2026: 100 Openings for International Voice Support

Sutherland is hosting an urgent walk-in recruitment drive in Perungalathur, Chennai from 1st June to 5th June 2026. Hiring 100 Process Associates for International Voice Support. Freshers welcome!

Global digital transformation and customer care giant Sutherland has announced an urgent mass hiring drive at its Chennai campus. The company is looking to fill 100 open spots for the position of Process Associate – International Voice Support.

Scheduled from 1st June to 5th June 2026, this direct face-to-face walk-in is a great entry point for freshers and early-career professionals looking to establish themselves in the international BPO space. The role offers a competitive salary package alongside solid transport perks.

Job Overview

Key Responsibilities & Core Tasks

As an International Voice Support Associate at Sutherland, you will represent global brands and manage direct client interactions. Your daily workflow will include:

• Customer Support: Resolving incoming queries from international clients via voice channels, ensuring high-quality support and resolution metrics.
• Issue Diagnosis: Actively listening to customer issues, trouble-shooting standard problems, and accurately documenting details within customer relationship management (CRM) software.
• SLA Compliance: Maintaining target averages for handling time, customer satisfaction scores, and internal quality performance criteria.

Candidate Profile & Job Criteria

Sutherland has structured specific expectations for this customer experience cohort:

• Language Fluency: Flawless verbal English communication skills with clean articulation and active listening capabilities.
• Joiner Timeline: High priority will be assigned to Immediate Joiners who can seamlessly complete background validation and onboarding steps.
• Shift Flexibility: Total comfort working operational night hours or rotational shifts aligned to international timelines.
• Logistics Note: The company provides a one-way cab service supplemented by a dedicated transport allowance to make your night commute smoother.

Interview Assessment Structure

The assessment flow on-site consists of three primary filtering stages:

1. HR Preliminary Interview (Initial communication and eligibility scan)
2. SD Panel Interview (Operational capability evaluation)
3. Non-Voice Assessment (Written clarity, comprehension, and typing proficiency checks)

Documents to Bring

Please organize the following paperwork before approaching the candidate registration desks:

• 2 Copies of your updated professional Resume.
• A valid government-issued photo ID proof (such as a Driving License, Voter ID, or Passport).
• Note: Please leave your laptop at home, as personal laptops are strictly restricted inside the campus testing facility.
• Important Reference: Write “Shakeer Campus” clearly at the top of your physical resume to ensure proper channel routing.

Walk-In Venue & Application Guide

Eligible job seekers can walk directly into the tech park campus during the dedicated morning slot. Make sure to complete the preliminary screening registration via the official portal link prior to arrival.

• Pre-Registration Link: Sutherland SmartRecruiters Portal

• Walk-In Dates: 1st June 2026 to 5th June 2026
• Hiring Window: 11:00 AM to 1:00 PM IST
• Venue Address:Sutherland, ‘A1’ Block, Ground Floor,Gateway Office Parks, Perungalathur,Chennai, Tamil Nadu – 600063
• Landmark: Situated directly opposite the Perungalathur Railway Station
• Recruitment Contact SPOC: Shakeer | Mobile: 9003598790

Sutherland Anti-Fraud Policy: Sutherland never charges any candidate deployment fees, documentation deposits, or financial variables for secure employment placement. Please report any suspicious financial demands straight to TAHelpdesk@Sutherlandglobal.com.