Prodapt Chennai Recruitment 2026: Apply Online for Process Associate (Operations) Post

Prodapt, a globally recognized leader in the technology and telecommunications operations sector, has opened applications for a Process Associate position at its major campus in Chennai, India.

This specific opening is for an Order Fallout & Technician Support Specialist under Prodapt’s Operations domain. If you are a recent graduate looking to break into the tech operations space, this is a prime opportunity: the role explicitly requires 0 years of experience, making it 100% fresher-friendly.

Below is a complete breakdown of the job profile, responsibilities, eligibility criteria, and a step-by-step guide to submitting your application before the deadline.

Prodapt Recruitment 2026: Quick Job Overview

🏆 Why Prodapt? Prodapt has been consistently certified as a Great Place to Work across India, the US, and the UK. Additionally, its signature Emerging Leaders Program has won prestigious Brandon Hall Group awards, ensuring excellent structural training frameworks for incoming graduates.

Job Description & Key Responsibilities

As an Order Fallout & Technician Support Specialist, your primary objective will be ensuring seamless service delivery for telecom and network customers by resolving errors that stall automated backend workflows.

Your Daily Deliverables:

• Order Fallout Management: Retrieve, triage, and systematically resolve service order fallouts and programming errors that block successful customer activations.
• Root-Cause Analysis: Identify specific technical or address barriers preventing backend programming pipelines from closing, minimizing delivery impact.
• Technician Troubleshooting: Act as a central support system for field operations teams, providing remote programming assistance through ticketing platforms and live workflows.
• Service Provisioning: Act as a subject matter expert for hands-on operational support tasks, including optical network terminal (ONT) swaps, account activations, and end-to-end service restoration.

Eligibility Criteria

Required Education:

• A completed Bachelor’s Degree from a recognized university. While general graduation degrees are eligible, backgrounds in Science, Computer Applications, or Engineering streams can give candidates an operational advantage.

Skillset Requirements:

• Strong technical aptitude to handle navigation across multiple applications and software environments simultaneously.
• Logical problem-solving ability to trace operational errors back to their root cause.
• Good communication skills to collaborate efficiently with internal engineering desks and external field technicians.
• Ability to work in structured, fast-paced operations environments.

How to Apply Online for Prodapt Process Associate Job

Interested and eligible candidates can submit their applications online through the official corporate talent pipeline by following these steps:

1. Navigate to the official Prodapt corporate career portal at careers.prodapt.com.
2. Use the job search function to look for Job ID: 19322 or search for “Process Associate” in Chennai.
3. Carefully read through the operational responsibilities and click “Apply”.
4. If you are a first-time applicant, create an account using your primary email address. If you are a returning applicant, use the custom login credential link delivered to your personal inbox.
5. Upload a clear, scannable resume showcasing your graduation details, technical projects, and basic computing fluencies.
6. Complete the core information fields and submit your application. Shortlisted profiles will receive an email containing structural guidelines for technical assessments and panel interview dates.