Zycus Recruitment 2026: IT Support Engineer – Intern (Bengaluru)

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Global cognitive procurement software leader Zycus has opened applications for its IT Support Engineer – Intern program. This role is a Hybrid, Full-time opportunity based out of Zycus’ engineering and technology hub in Bengaluru, Karnataka.

This 6-month internship is tailor-made for recent engineering graduates who want to build a career in high-tier enterprise software infrastructure, application support, and cloud database operations. Interning at an established SaaS ecosystem like Zycus gives freshers direct experience with advanced Source-to-Pay (S2P) and Procure-to-Pay (P2P) matrix platforms.

Zycus Internship 2026: Job Overview

Attribute	Details
Company	Zycus
Job Role	IT Support Engineer – Intern
Job Location	Bengaluru, Karnataka (Hybrid)
Department	IT / Enterprise Applications Support
Duration	6 Months
Education Eligibility	B.E. / B.Tech (Mandatory)
Eligible Batches	2025 Graduates or later
Preferred Streams	Computer Science, IT, Electronics, or related fields
Application Fee	₹0/- (100% Free)

Key Roles & Responsibilities

As an IT Support Engineer Intern at Zycus, you will work directly alongside senior platform engineers to ensure the continuous availability and performance of enterprise-scale applications. Your core deliverables will include:

• First-Level Application Support: Provide initial diagnostic support and technical troubleshooting for Zycus’ suite of enterprise applications and internal networks.
• Incident Tracking & Monitoring: Monitor automated support ticket channels, log ongoing system discrepancies, and follow ITIL parameters to see issues through to resolution.
• System Diagnostics: Isolate and troubleshoot basic user accessibility errors, system interface bugs, and deployment-level application failures.
• Cross-Functional Coordination: Serve as a communication bridge between enterprise clients and internal core engineering units to ensure timely updates on open incidents.
• Testing & Validation: Assist QA and platform teams in regression testing, application feature validation, and performance documentation.
• Workflow Integration: Complete foundational training on complex enterprise supply-chain engines, specifically mastering Procure-to-Pay (P2P) and Source-to-Pay (S2P) systemic paths.
• Knowledge Base Curation: Build, update, and maintain internal technical documentation, troubleshooting scripts, and customer-facing self-help manuals.

Required Skills & Qualifications

Zycus is looking for analytical graduates who combine solid data manipulation habits with highly articulate client-facing instincts.

Academic & Eligibility Requirements:

• Degree: B.E. / B.Tech is strictly mandatory to qualify.
• Streams: Computer Science, Information Technology, Electronics, or closely related quantitative engineering fields are heavily preferred.
• Batch Lock: Restricted completely to 2025 pass-outs or younger.

Technical & Core Competencies:

• Database Fundamentals: A firm conceptual grasp of relational databases and practical exposure to writing basic SQL queries (data retrieval, filtering, and joins).
• Troubleshooting Instincts: Clear, logical structural parsing when dissecting system crashes, permission conflicts, or script errors.
• Communication Skills: Strong written and verbal English communication tools to deliver technical insights clearly to non-technical business users.
• Bonus Advantage: Basic conceptual knowledge of IT service management tools (such as Jira, ServiceNow, or Zendesk) and formal SLA/escalation structures.

Step-by-Step Intern Application Strategy

1.Optimize for SQL & ITIL Keywords:Pass the automated database scan.

Since Zycus looks for database familiarity, ensure your resume explicitly highlights keywords like SQL, Relational Databases, Query Optimization, Application Troubleshooting, or any academic projects dealing with backend data.

2.Apply via Verified LinkedIn Routing:Beat the batch filters.

Navigate to the listing posted by Amit Jha (Talent Acquisition Specialist at Zycus). Ensure your LinkedIn profile graduation year explicitly reads 2025 or later before hitting apply to avoid being auto-archived by the applicant matching filters.

3.Brush Up on DB Joins and Support Metrics:Prepare for the technical evaluation.

Zycus selection processes for support tracks usually evaluate your SQL fluency. Practice standard SQL Joins, basic database updates, and study common enterprise infrastructure scenarios (e.g., how to handle a massive user authentication lockout).