Teleperformance (TP) India has announced an official hiring drive for the position of Customer Service Representative. This recruitment offers a full-time, 100% Remote (Work From Home) career opportunity, making it ideal for job seekers across India.
Both Freshers and candidates with prior experience can apply online for these open positions.
To be eligible for the Customer Service Representative role at Teleperformance, applicants must meet the following criteria:
Educational Qualification: Open to graduates and undergraduates in any stream.
Experience Required: Freshers or candidates with at least 6 months of relevant work experience in customer service or support domains.
Core Competencies:
Excellent verbal, written, and interpersonal communication skills.
Strong phone etiquette and professional customer handling ability.
Ability to multi-task, prioritize work effectively, and maintain data accuracy.
Job Profile & Core Responsibilities
As a Customer Service Representative, candidates will serve as the primary point of contact for customer queries. Key duties include:
Omnichannel Support: Communicating with customers seamlessly via phone, email, and chat.
Product & Pricing Assistance: Providing accurate and knowledgeable answers regarding product features, pricing, and availability.
Cross-Department Collaboration: Working closely with internal teams to resolve escalated issues and satisfy customer needs.
Data Entry & Documentation: Updating customer logs and details across various CRM platforms.
How to Apply
Interested candidates can submit their applications online by following these steps:
Visit the job posting on LinkedIn or the official Teleperformance careers page.
Click on the Easy Apply button.
Submit your contact details and upload an updated CV/Resume highlighting your communication and multi-tasking skills.
Alternatively, reach out directly to the hiring team (Sakshi Goyal, Senior Talent Acquisition Specialist at Teleperformance) on professional platforms.
