Firstsource Mega Walk-in Drive 2026: Customer Support Associate (Non-Voice) in Chennai

Leading global provider of business process management solutions Firstsource is conducting a mega walk-in recruitment drive in Chennai for freshers and entry-level candidates. The company is actively filling 300 open vacancies for the role of Customer Support Associate – International Non-Voice Process at their Bayline Infocity campus in Navallur.

This hiring campaign provides an ideal platform for fresh Arts and Science graduates seeking a career in back-office BPO operations and international customer experience management.

Below is the complete overview of job responsibilities, candidate eligibility, shift details, compensation range, and walk-in venue information.

Job Profile & Key Requirements

1. Core Role & Responsibilities

• Customer Query Resolution: Interact with international clients, resolve support tickets, and address inquiries in a non-voice setup.
• Process Execution: Maintain high typing speed and accuracy to update operational databases and meet daily SLAs.
• Customer Experience: Ensure a seamless and high-quality experience across back-office customer support functions.

2. Candidate Eligibility Criteria

• Work Experience: 0 to 1 Year (Freshers encouraged to apply).
• Eligible Qualifications:
  • 2021 to 2025 Passed Outs: UG Arts & Science graduates with no standing arrears.
  • 2026 Graduates: Eligible only if 6th-semester results and provisional certificates are issued (Must present 4 original and 2 online copies).
• Ineligible Degrees: BE / B.Tech, Post Graduates (PG), Diploma holders, and 2026 pursuing students are not eligible.
• Key Skills: Excellent English written communication, strong listening comprehension, and good typing skills.

3. Work Mode & Employee Benefits

• Salary Package: ₹1.25 Lakhs – ₹2.5 Lakhs Per Annum.
• Work Arrangement: 100% Work from Office.
• Shift Roster: Flexible for night shifts and rotational shift rosters.
• Transportation: One-way company cab facility provided up to a 30 km boundary limit.

4. Mandatory Documents & Candidate Instructions

Important Instructions for Candidates:

• Write “Anbu” as the reference clearly at the top of your physical resume.
• Mandatory Documents to Carry:
  1. Updated printed copy of your resume.
  2. Government-issued Photo ID Proof (PAN Card or Voter ID / Driving License – original and photocopy).
  3. Original Transfer Certificate (TC) (Mandatory).
• Candidates can also email their resume prior to attending: anbalagan.murugesan@firstsource.com.

Walk-In Drive Event Details