Off-Campus Recruitment Drive: Healthcare Voice Process at HCLTech, Chennai

HCLTech is inviting applications from 2024, 2025, and 2026 Arts & Science freshers for the role of Process Associate (Healthcare Voice Process) at their Sholinganallur facility in Chennai.

Detailed Responsibilities:

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Job Overview

Eligibility Criteria

• Educational Qualification: Bachelor’s degree in Arts & Science streams (e.g., B.Sc, B.Com, BBA, BCA, BA, etc.).
• Batch Eligibility: Freshers from 2024, 2025, or 2026 passed-out batches.
• Strict Exclusions: Candidates with engineering/technical degrees (B.E., B.Tech, M.Tech, IT, MCA) are NOT eligible to apply.
• Skill Requirements:
  • Excellent spoken and written English communication skills (Mandatory).
  • Strong customer service attitude and basic computer skills.

Key Responsibilities

• Address customer inquiries and healthcare-related calls promptly and professionally.
• Respond to and log customer queries via voice, email, or chat channels as required.
• Manage, update, and maintain precise customer records across internal healthcare databases.
• Troubleshoot customer issues, provide structured solutions, and escalate complex cases to senior support personnel.

How to Apply:

Apply on LinkedIn by searching for “HCLTech Healthcare Voice Process Sholinganallur” or reach out to HR Shinaz Zohara Fathima on LinkedIn!