Movate Recruitment 2026: Technical Support Engineer (International Voice Process – Ambattur, Chennai)

Movate Technologies (formerly CSS Corp) is hiring for the position of Technical Support Engineer – International Voice Process (Global Customer Support Executive, C1/B2 English Level) at its Ambattur Industrial Estate facility in Chennai, Tamil Nadu.

This full-time, on-site role is tailored for candidates with strong verbal communication skills in English who are ready to support global enterprise clients.

Below is the complete overview, candidate requirements, compensation breakdown, shift details, and application instructions.

1. Job Overview & Key Highlights

2. Key Roles & Responsibilities

As an International Technical Support Engineer at Movate, you will handle first-contact customer service, technical troubleshooting, and issue resolution for global users:

• Customer Assistance: Respond promptly, professionally, and knowledgeably to incoming international technical support queries over phone and chat.
• First Call Resolution (FCR): Diagnose technical issues efficiently to solve customer inquiries during the initial contact.
• User Education & Troubleshooting: Assist customers with system installation, basic technical troubleshooting, and software usage guidance.
• Outbound Follow-ups: Make outbound calls to existing clients to address open tickets or ensure resolution satisfaction.

3. Candidate Qualification & Competencies

Educational & Experience Requirements:

• Degree: Bachelor’s Degree in any discipline (Any Graduation).
• Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are preferred.

Required Language & Soft Skills:

• Language Proficiency: Advanced verbal English communication (C1 / B2 CEFR Level) suited for international client interaction.
• Shift Readiness: Willingness to work in Night Shifts with rotational weekdays off.
• Problem Solving: Ability to remain calm under pressure, handle customer complaints courteously, and execute logic-based troubleshooting.

4. Salary & Benefits Package

5. Direct Application Steps

If your experience and language skills match this profile, apply directly to the talent acquisition team:

1. Email Application: Send your updated CV directly to the hiring manager: vinodraj.muthaiah@movate.com.
2. Subject Line: Use Application for Technical Support Engineer - Chennai - [Your Name].
3. Office Location for Walk-in / On-site:Movate TechnologiesGround Floor, Ambit IT Park, No. 32A & B, Ambit Road,Ambattur Industrial Estate, Chennai, Tamil Nadu — 600058.