Axis Bank, the third-largest private sector bank in India, is hiring freshers and early-career professionals for the role of Branch Relationship Officer (BRO) / Teller across its branch network in Chennai.
1. Key Job Details & Overview
| Parameter | Specification |
| Hiring Organization | Axis Bank |
| Job ID | 762081 |
| Role Title | Branch Relationship Officer (BRO) / Teller |
| Department | Branch Banking |
| Job Location | Chennai, Tamil Nadu |
| Experience Required | 0 – 2 Years (Freshers Eligible) |
| Total Openings | 1 Opening |
| Educational Qualification | Any Graduation / Post-Graduation from a recognized university |
| Employment Type | Full Time, Permanent |
2. Key Responsibilities & Core Role Functions
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| ROLE RESPONSIBILITIES |
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| Customer Service | Process daily cash & non-cash transactions and service requests |
| Product Cross-Selling| Pitch Loans, Life/General Insurance, and Mutual Funds |
| Lead Generation | Generate referrals, conduct customer visits, and NTB onboarding |
| Digital Banking | Onboard customers to Internet, Mobile, & WhatsApp Banking |
| Operational Audit | Maintain strict compliance, CRM records, & regulatory standards |
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- Branch Operations & Teller Services: Accurately process customer cash transactions and service requests within specified Turnaround Times (TAT).
- Business Mobilization: Achieve monthly sales targets by offering retail banking and third-party financial products (Insurance, Mutual Funds, Loans).
- Portfolio Engagement: Connect with mapped existing customers to deepen relationships and drive deposit mobilization.
- Compliance & Certifications: Obtain mandatory industry certifications (EUIN, SP Certification) and ensure audit compliance.
3. Candidate Profile & Skill Requirements
- Language Skills: Proficiency in English and Tamil (spoken & written) to communicate with branch customers.
- Banking Domain Knowledge: Basic understanding of retail banking products, customer service norms, and regulatory guidelines.
- Relationship Building: Strong interpersonal skills, sales orientation, and networking abilities.
- Diversity & Inclusion: Open to all qualified candidates (#ComeAsYouAre initiative encouraging Women, LGBTQIA+, and PwD applicants).