Tech Mahindra Recruitment 2026: Customer Support Associate (100% Work From Home)

September 22, 2026 CareersTN

Tech Mahindra is urgently hiring 500 Customer Support Associates for a 100% Remote / Work-From-Home (WFH) voice process in Hindi and English. This is a 3-month contractual role open to both freshers and experienced candidates.

1. Key Job Summary & Specifications

Parameter	Specification
Hiring Organization	Tech Mahindra
Role Title	Customer Support Associate (Voice Process – Hindi & English)
Work Model	100% Work From Home (Remote)
Hiring Office Location	Kolkata
Total Openings	500 Vacancies
Contract Duration	3 Months (DOJ + 90 Days)
Experience Level	0 – 2 Years (Freshers & Experienced eligible)
Age Limit	Maximum 40 years
Work Schedule	24×7 Rotational Shifts (5 days working, 2 rotational off days)
Employment Type	Full Time, Temporary / Contractual

2. In-Hand Compensation & Salary Breakdown

Freshers: ₹12,400 per month (In-hand)
Experienced Candidates (Minimum 12 months BPO experience): ₹14,500 per month (In-hand)
Annual CTC Range: ₹1.5 Lacs – ₹1.75 Lacs P.A.

3. Eligibility Criteria & System Requirements

+-----------------------------------------------------------------------------------------+
|                                    REQUIREMENTS MATRIX                                  |
+----------------------+------------------------------------------------------------------+
| Minimum Education    | 12th Pass / Higher Secondary (Graduation Not Required)          |
| Language Proficiency | Excellent verbal communication in both Hindi & English (No MTI) |
| Operating System     | Windows 10 or Windows 11                                         |
| RAM & Processor      | Min 8 GB RAM; Intel Core i5 (5th Gen+) or AMD Ryzen 5+           |
| Internet & Backup    | Min 20 Mbps Speed (Upload/Download) + Power Backup               |
| Peripherals          | Noise-cancelling USB Headset                                     |
+----------------------+------------------------------------------------------------------+

4. Mandatory Onboarding & Identity Documentation

Identity Proofs: Government-issued identity cards (Aadhaar Card with full DOB / E-Aadhaar) and PAN Card.
Educational Documents: 10th and 12th Mark sheets.
Experience Proofs (For Experienced Applicants): Offer Letter, Experience Letter, and last 3 months’ payslips.

5. Interview Rounds & Application Process

Round 1: HR Video Call Screening (Initial communication check & identity verification).
Round 2: Typing Assessment (Target speed: Minimum 25 WPM with 90% accuracy).
Round 3: Final Selection Round (Google Meet interview).

6. How to Apply

Email Application: Send your updated Resume/CV directly to sakshi.priya3@techmahindra.com.
Phone Helpline: Contact 7482986298 for queries (Strictly between 10:00 AM and 8:00 PM IST). Note: Do not send CVs on WhatsApp to this number; submit via email only.

Apply Now