HCLTech is conducting a hiring drive for Freshers for the role of Process Associate in their Healthcare Voice Process (Medical Billing) unit located at Sholinganallur, Chennai.
1. Key Job Highlights & Specifications
| Parameter | Specification |
| Organization | HCLTech (HCL Technologies Limited) |
| Role Title | Process Associate |
| Domain / Unit | Healthcare Voice Process / Medical Billing |
| Work Location | Sholinganallur, Chennai, Tamil Nadu |
| Workplace Type | 100% On-Site / Work from Office |
| Shift Timings | US Shift Timings (Night Shifts) |
| Target Batches | 2024, 2025, and 2026 Freshers |
| Eligible Streams | Arts & Science Graduates (B.A., B.Sc., B.Com., BBA, BCA, etc.) |
| Strict Exclusions | B.E., B.Tech, I.T., and M.C.A. candidates are NOT ELIGIBLE |
| Hiring Contact / Recruiter | Shinaz Zohara Fathima (Associate Executive – HR) |
2. Core Responsibilities & Daily Duties
+-----------------------------------------------------------------------------------------+
| KEY RESPONSIBILITIES |
+----------------------+------------------------------------------------------------------+
| Customer Resolution | Handle incoming queries from US healthcare providers/payers via |
| | voice, email, or chat with high accuracy. |
| Claims & Billing | Process, manage, and enter healthcare claims & medical billing |
| Data Management | data across internal databases. |
| Issue Resolution | Troubleshoot claim rejections, unpaid accounts, and escalate |
| | complex billing issues to senior teams. |
+----------------------+------------------------------------------------------------------+
3. Ideal Candidate Requirements
- Communication Skills: Excellent verbal and written English communication skills are mandatory.
- Shift Flexibility: Must be comfortable working in rotational US night shifts.
- Educational Background: Must hold a full-time Bachelor’s degree in Arts or Science (2024, 2025, or 2026 batch pass-outs).
4. How to Apply
1.Check Eligibility:
Ensure you meet the qualification criteria (Arts & Science degree, 2024–2026 batch, non-engineering).
2.Submit Profile via LinkedIn / Easy Apply:
Click on the “Easy Apply” button on the official LinkedIn job post or reach out directly to HR Shinaz Zohara Fathima.