Amazon (Amazon Seller Services Private Limited – ASSPL) has released an online job posting for the position of Transportation Representative. This is a 100% Remote / Virtual (Work from Home) full-time role open to candidates based in India, managed under Job ID: A10560329.
1. Key Highlights & Specifications
| Parameter | Specification |
| Organization | Amazon (ASSPL – Telangana Unit) |
| Job Role | Transportation Representative |
| Job ID | A10560329 |
| Workplace Type | 100% Remote / Virtual (PAN India) |
| Employment Type | Full-Time |
| Qualification | Graduation in any specialization from a recognized university |
| Experience Level | Freshers & Experienced Candidates Eligible |
| Shift Pattern | Rotational Shifts & Rotational Days Off |
| Hiring Contact | Soundharya B (Sr. HR Associate at Amazon) |
2. Core Responsibilities & Workflow
+-----------------------------------------------------------------------------------------+
| KEY RESPONSIBILITIES |
+----------------------+------------------------------------------------------------------+
| Customer Support | Provide prompt, efficient, and professional service to Amazon |
| | customers, carriers, drivers, and delivery partners. |
| Issue Management | Manage high-priority transport escalations, track delays, and |
| | report issues through the escalation matrix. |
| Performance Metrics | Maintain or exceed targeted performance benchmarks (SLA, CSAT). |
| Process Improvement | Identify transport trends, analyze root causes, and suggest |
| | practical process enhancements using logical reasoning. |
+----------------------+------------------------------------------------------------------+
3. Candidate Eligibility & Key Skills
Basic Qualifications
- Education: Graduation degree in any discipline (B.A., B.Sc., B.Com., B.B.A., B.C.A., B.E., B.Tech, etc.).
- Communication: Excellent written and verbal English communication and comprehension skills.
- Technical Skills: Fast typing speed, basic internet/website navigation skills, and familiarity with Windows OS, Microsoft Word, and Outlook/Email tools.
- Personal Traits: Strong time-management skills, problem-solving capability, and ability to work independently in a remote setup.
Preferred Qualifications
- Background or previous experience in logistics, supply chain, transportation, or customer service.
- Proficiency in Microsoft Excel (data filtering, formulas, pivot tables).
4. How to Apply
1.Verify Resume and Skills:
Ensure your resume highlights graduation details, typing speed, written/verbal English proficiency, and any prior logistics or customer service exposure.
2.Apply via Amazon Jobs Portal:
Navigate to the official Amazon jobs portal or apply through the LinkedIn posting using Job ID: A10560329.