Global IT leader HCLTech has launched an off-campus recruitment drive for freshers residing in or near Chennai, Tamil Nadu. The company is hiring entry-level candidates for Voice & Non-Voice Customer Support roles operating in a Work From Home (WFH) / Remote setup.
This recruitment is specifically tailored for BA, BBA, and B.Com graduates from the 2025 and 2026 batches looking to launch their corporate careers with a Fortune 500 company.
HCLTech WFH Recruitment 2026 Summary
| Feature | Job Details |
| Hiring Company | HCLTech (HCL Technologies Limited) |
| Role Title | Customer Support Associate (Voice & Non-Voice Process) |
| Target Batches | 2025 & 2026 Graduating / Passed-Out Batches |
| Eligible Degrees | B.A., B.B.A., and B.Com |
| Base Location | Chennai, Tamil Nadu (Remote / Work From Home) |
| Shift Pattern | US / Rotational Night Shift |
| Experience Level | Freshers Only (0 Years Experience) |
| Job Type | Full-Time |
| Hiring Recruiter | Shine Albert (Talent Acquisition Advisor) |
Roles & Key Responsibilities
- Voice Process: Handle incoming customer calls, address service inquiries, resolve technical or operational issues, and maintain high customer satisfaction standards.
- Non-Voice Process: Respond to customer queries via live chat, email support, and perform back-office data processing and transaction management.
- Service SLA Adherence: Meet daily performance targets, maintain quality benchmarks, and strictly adhere to Standard Operating Procedures (SOPs).
- Issue Escalation: Collaborate with cross-functional teams and escalate complex user concerns to senior team leads when necessary.
Eligibility & Requirements
- Education: Full-time B.A., B.B.A., or B.Com degree from a recognized university.
- Graduation Year: 2025 or 2026 passed-out or outgoing batch candidates.
- Communication Skills: Excellent written and verbal English communication abilities.
- Shift Flexibility: Readiness to work full-time in US Night Shifts to support international clients.
- Remote Infrastructure: Access to a quiet home working environment and a stable high-speed internet connection.
Key Benefits & Perks
- Remote Convenience: Work from home without commuting daily.
- Brand Exposure: Build a strong resume with training and corporate experience at HCLTech.
- Night Shift Allowance: Standard night shift operational allowances in addition to fixed base compensation.
- Career Growth: Opportunities for internal job movements (IJT) and upskilling programs after standard tenure.
How to Apply
- Open the official application registration form provided in HCLTech’s job post.
- Fill in your full name, contact details, current residential location, and academic specs (Degree & Batch Year).
- Upload an updated Resume/CV highlighting communication, computer skills, and project work.
- Submit the form to complete application screening with the Talent Acquisition team (
Shine Albert).