IT services leader HCLTech has announced a Mega Walk-in Interview Drive for the position of Process Associate (Voice Process) at its ITPL, Whitefield, Bengaluru campus.
This walk-in recruitment drive is conducted for Arts & Science freshers from the 2024, 2025, and 2026 graduating batches. Selected candidates will handle customer support, query resolution, and data management operations via chat, email, and voice channels.
HCLTech Walk-in Drive 2026 Summary
| Feature | Details |
| Hiring Company | HCLTech |
| Role Title | Process Associate (Voice Process) |
| Drive Date | Saturday, October 10, 2026 |
| Interview Timing | 10:00 AM – 1:00 PM IST |
| Venue Location | ITPL, Whitefield, Bengaluru, Karnataka |
| HR Contact / SPOC | Suryapriya |
| Eligible Batches | 2024, 2025 & 2026 Passed Out Freshers |
| Educational Stream | Arts & Science Graduates Only |
| Ineligible Streams | B.Tech, BE, IT, and MCA candidates are NOT eligible |
Key Responsibilities
- Customer Support: Respond promptly and effectively to customer queries and issues via email, chat, or voice, ensuring high satisfaction levels.
- Data & System Management: Accurately enter, update, and manage customer interactions across internal databases.
- Troubleshooting & Escalation: Resolve customer issues, provide actionable solutions, and escalate complex technical tickets to senior support teams as required.
Eligibility Criteria & Required Skills
- Education: Bachelor’s degree in Arts & Science disciplines (B.Sc, B.A, B.Com, BBA, BCA, etc.).
- Exclusions: Candidates with B.E., B.Tech, B.Sc (IT), or MCA degrees are strictly not eligible for this drive.
- Communication: Strong written and verbal English communication skills, especially for email and chat support.
- Batch: 2024, 2025, and 2026 freshers with no active backlogs.
How to Attend the Walk-in Interview
- Fill out the pre-registration form prior to attending the drive: [HCLTech Registration Link]
- Carry 2 physical copies of your updated Resume / CV.
- Bring valid Government ID proof (Aadhaar Card, PAN Card, or Passport) along with original and photocopies of academic mark sheets.
- Report directly to the HCLTech ITPL Whitefield venue between 10:00 AM and 1:00 PM on October 10, 2026.