Wipro Limited, a premier global IT services and consulting enterprise, is recruiting Associates – Order Management for its operational center at ELCOT SEZ, Sholinganallur, Chennai.
This full-time on-site position focuses on order database management, billing generation, SLA tracking, discount management, and client query resolutions. It offers a direct corporate launchpad for freshers and early-career candidates.
📅 Job Overview & Highlights
| Parameter | Details |
| Company Name | Wipro Limited |
| Position Title | Associate – Order Management |
| Department / Division | Back Office Operations / Customer Success & Service |
| Work Location | ELCOT SEZ, Sholinganallur, Chennai, Tamil Nadu |
| Work Mode | 100% On-site / Work from Office |
| Work Shift | Rotational Shifts (Including night shifts & rotational week-offs) |
| Target Experience | 0 to 1 Year (Freshers & candidates with up to 1 yr exp) |
| Eligible Batches | 2022, 2023, 2024, 2025 & 2026 Pass-outs (Provisional/Degree Certificate Mandatory) |
| Total Openings | 30 Vacancies |
| Recruitment Fee | ₹0/- (Wipro NEVER charges recruitment or placement fees) |
💼 Key Responsibilities
- Order Processing & Database Management: Maintain transactional databases, create Order IDs, and manage end-to-end order execution processes.
- Billing & Discount Administration: Update bill-to site details, generate client bills, manage discount tier structures, and track end-of-life product updates.
- SLA Tracking & Client Query Resolution: Monitor process SLAs, handle client email communications/calls, resolve daily operational queries, and escalate issues timely.
- Quality & Automation Initiatives: Participate in quality assurance frameworks and identify opportunities for operational process automation.
🎓 Eligibility Criteria & Mandatory Exclusions
1. Eligible Qualification Streams
- UG Degrees: BCA, B.Com, BBA, B.A.
- PG Degrees: M.Com, M.A.
- Eligible Batches: 2022, 2023, 2024, 2025 & 2026 pass-out graduates.
2. 🚫 Mandatory Qualifications Exclusions
- 🚫 Engineering, IT & Management Technical Post-Graduates are strictly NOT eligible:
- Candidates with B.E., B.Tech, M.E., M.Tech, MCA, or MBA degrees cannot apply for this specific role.
3. Core Required Skills & Competencies
- Strong written and verbal English communication skills.
- Basic computer proficiency with Microsoft Office skills.
- Excellent problem-solving, active listening, and customer orientation.
- Complete flexibility to work in rotational shifts (including US night shifts) and rotational week-offs.
📝 How to Apply Online
- Visit Naukri, LinkedIn, or the official Wipro Careers portal (careers.wipro.com).
- Search for Associate – Order Management – Wipro – Chennai.
- Review the role requirements and click Apply Now to submit your updated CV.