ShipBob Is Hiring | Work From Home | Support Associate Job
Job Abstract
This firm is searching for an brisk affiliate to assist us proceed to assist our Management Tower (CT) workforce. It success facilities course of 1000’s of orders a day for 1000’s of small to medium sized ecommerce retailers.
Job Description
- Job Sort: Work From Home
- Publish Title: Support Associate
- Qualification: Any Graduate
- Expertise: Freshers Are Eligible
- Wage: Rs.29000 Per Month
Job Duties
- Supporting the ops workforce on commonplace work outlined in confluence duties using a number of platforms of communications together with Slack for direct and pressing messaging and Jira ticketing system for non-urgent communication
- Observe up and full provide chain operations tickets every day as specified by the SCO ticket SOP This helps assist questions from our merchant-facing groups
- Processing/ monitoring of management tower assist tickets, escalating tickets as wanted to make sure well timed follow-ups, high quality and correct resolutions
- Serving to our retailers by fixing points the place orders are delayed and buying delivery labels/correcting label era
Job Necessities
- Strong consideration to element
- Onerous working with a concentrate on studying, element oriented, and obsessed with serving to small companies compete on-line
- Wonderful communication, verbal and written
- Proactive work-ethic, and optimistic angle
- Willingness to be taught one thing new on a regular basis
- Share your private pursuits with the remainder of the workforce