Restream Is Hiring | Work From Home Job | Customer Support Representative | Pressing Hiring
Job Abstract
This is a chance to affix a fast-growing startup, and make a right away influence as we proceed to construct out a world-class Support Group. It proceed to develop it’s buyer base and product choices, and they’re all the time searching for proficient customer-centric professionals to affix our Support workforce as Customer Support Representative.
Job Description
- Job Kind: Work From Home
- Job Position: Customer Support Representative
- Qualification: twelfth Cross/Bachelor’s Diploma
- Expertise: Freshers Are Eligible
- Wage: Rs.32000 Per Month
Roles And Tasks
- Determine and floor particular person buyer developments and course of enhancements by collaborating with the workforce
- Present quick, correct, and personalised communication to Restream customers via dwell chat, electronic mail, social media, and telephone
- Be an advocate of Restream, and share product data with clients to enhance total consciousness of LIVE streaming
- Resolve buyer points by creating experience in related product areas, and by studying to troubleshoot a various vary of buyer points
- Contribute to your ongoing studying and success of your workforce by collaborating in experimentation efforts throughout the workforce that assist drive significant enhancements to the client expertise
Job Necessities
- Means to multitask, and deal with a number of shopper conversations concurrently
- Expertise in a customer-facing function, and preserve a eager curiosity in offering excellent buyer assist experiences
- You can be found to work assigned shift rotations as wanted
- Expertise utilizing a Assist Desk platform, similar to Intercom, Zendesk, Freshworks, and so on.
- You’re resourceful, versatile, and may maintain your self accountable