Particulars
Truecaller is hiring for the position of Customer Support Agent!
Tasks of the Candidate:
- Accountable for researching info from varied sources, discovering correct info for our Caller ID, and constructing lengthy-lasting relationships with our customers.
- Accountable for gathering information, doing analysis, and updating the correct info on our database
- Deeply perceive the info working with and establish any potential points or gaps
- Keep operations by following insurance policies and procedures
- Obtain the every day goal assigned and likewise preserve high quality
- Maintains buyer confidence and protects operations by retaining info confidential
Necessities:
- 2+ years of buyer help expertise together with working with information duties like report technology, information cleaning, information assortment., and many others
- Glorious communication abilities.
- Commencement (Any)
- Making Outbound calls, if mandatory to gather extra info from the customers.
- Capacity to collect, view, and analyze information
- Analyze the present development and establish course of enchancment concepts
- Robust analytical and drawback-fixing abilities to interpret massive information units and establish patterns or traits
- Proficiency in spreadsheet packages like MS Excel and Google sheets
- Six sigma certification
- A number of Language proficiency