Truecaller is hiring for the position of Customer Support Agent!
Tasks of the Candidate:
Accountable for researching info from varied sources, discovering correct info for our Caller ID, and constructing lengthy-lasting relationships with our customers.
Accountable for gathering information, doing analysis, and updating the correct info on our database
Deeply perceive the info working with and establish any potential points or gaps
Keep operations by following insurance policies and procedures
Obtain the every day goal assigned and likewise preserve high quality
Maintains buyer confidence and protects operations by retaining info confidential
Necessities:
2+ years of buyer help expertise together with working with information duties like report technology, information cleaning, information assortment., and many others
Glorious communication abilities.
Commencement (Any)
Making Outbound calls, if mandatory to gather extra info from the customers.
Capacity to collect, view, and analyze information
Analyze the present development and establish course of enchancment concepts
Robust analytical and drawback-fixing abilities to interpret massive information units and establish patterns or traits
Proficiency in spreadsheet packages like MS Excel and Google sheets
