Amazon is Hiring Freshers – Virtual Customer Support Associate | Work From Home

Designation Particulars:

• Job Function: Virtual Customer Support Associate
• Qualification: Any Commencement
• Location: Work From Home
• Expertise: Freshers/ Skilled
• Wage: 25000 Per Month

DESCRIPTION

Work from residence with Amazon Customer Service!

Function: Customer Service Associate
Job Sort: Half-Time
Location: Work from residence in (Tamil Nadu), India

Our mission at Amazon is to be Earth’s most buyer-centric firm, and our award-successful Customer Service staff is a key a part of attaining that objective. Doing our greatest for our prospects is the place we get our vitality, and that’s why you’ll discover we strategy issues otherwise right here. You received’t be requested to learn from a script or be taught dialogue by coronary heart. As an alternative we’ll offer you the coaching you should downside clear up for our prospects. You’ll carry your distinctive persona to each buyer dialog and ship the distinctive assist expertise our prospects love.

What is going to you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you could have a really clear function: to forestall points, clear up queries, and delight our prospects. You’ll be the primary level of contact for our prospects by answering their requests via telephone, chat and/or e-mail – this contains every part from order and product inquiries to fee issues and web site steering. Our Customer Service Associates use quite a lot of instruments to navigate, analysis, and evaluation options, and talk successfully with prospects.

What are your hours?
This function requires working variable hours to match when prospects want us most. You’ll work in a single day/day/late shifts and your work week is minimal 40 hours. To be able to match our buyer demand, we schedule based mostly on quite a lot of totally different shift patterns throughout the working hours of 6am and 11 pm Sunday to Monday. You might be required to work nationwide holidays. You’ll be taught extra about your precise schedule nearer to your begin date.

What {qualifications} do we’d like from you?

• Minimal age: 18 years outdated

• Have the appropriate to work in India
• Sturdy communication expertise in English (each written and oral fluency)
• Expertise working with a pc
• The provision to work various shifts from Monday to Sunday throughout the working hours of 6 am and 11 pm
• Willingness and skill to work in rotating shifts (i.e. early, late, in a single day, weekend, and additional time as required)
• You may want a quiet, distraction free work house (devoted workplace house with a desk and chair)
• From a technical perspective, a minimal broadband connection of 20MB obtain pace and 8MP add pace utilizing a tough-wire ethernet web connection (no WIFI).

What strengths will you carry?

• Laborious-working, articulate, and element-oriented
• Pleasant and buyer-targeted in each scenario
• Skill to be taught shortly and embrace change
• Comfy multi-tasking in a excessive-vitality atmosphere.

What advantages will you obtain?
One of many nice issues about becoming a member of Amazon’s Customer Service staff is that you simply don’t want previous expertise in customer support. You’ll obtain coaching and be supplied with a whole gear package deal whenever you be a part of. Moreover, we provide a number of advantages, together with:

• Medical insurance coverage
• Pension plan
• Web allowance
• Life-style advantages and retail reductions via our Amazon Extras program
• Knowledgeable coaching and ongoing alternatives to be taught extra and develop your expertise

If this function sounds prefer it’s for you, then click on on the hyperlink beneath to begin the applying course of!
You’ll want to permit 3 hours to finish the total software, together with assessments which is able to consider your suitability for the function. You’ll have the choice to save lots of your software through the course of and return to it if vital. We advocate utilizing a laptop computer/desktop pc as a way to get the most effective expertise.

If profitable, we are going to contact you about subsequent steps!

Amazon is an equal alternatives employer. We imagine passionately that using a various workforce is central to our success. We make recruiting selections based mostly in your expertise and expertise. We worth your ardour to find, invent, simplify and construct.

Defending your privateness and the safety of your knowledge is a longstanding high precedence for Amazon. Please seek the advice of our Privateness Discover to know extra about how we acquire, use and switch the non-public knowledge of our candidates.

BASIC QUALIFICATIONS

What {qualifications} do we’d like from you?

• Minimal age: 18 years outdated
• Have the appropriate to work in India
• Sturdy communication expertise in English (each written and oral fluency)
• Expertise working with a pc
• The provision to work various shifts from Monday to Sunday throughout the working hours of 6 am and 11 pm
• Willingness and skill to work in rotating shifts (i.e. early, late, in a single day, weekend, and additional time as required)
• You may want a quiet, distraction free work house (devoted workplace house with a desk and chair)
• From a technical perspective, a minimal broadband connection of 20MB obtain pace and 8MP add pace utilizing a tough-wire ethernet web connection (no WIFI).