HBC Off Campus Hiring 2024 for Trainee, Electronic Gift Card Function. Candidates can undergo the main points and apply utilizing the hyperlink offered on the backside of the Submit.
HBC Off Campus Hiring 2024 – Trainee, Electronic Gift Card
| Firm title | HBC |
| Web site | www.hbc.com |
| Job Function | Trainee, Electronic Gift Card |
| Work Location | Bangalore, India |
| Job Kind | Full Time |
| Expertise | Entry Degree |
| Qualification | Bachelor’s diploma |
| Batch | Not Talked about |
| Package deal | 3- 4 Lakhs/ Annum( Estimated) |
Job Description
HBC Off Campus Hiring 2024 – Trainee, Shopping for Operations
Job Description
Place Overview:
As a Trainee, your major duty might be to observe commonplace working procedures (SOPs) to finish transactions assigned or acquired through Retailer Associates throughout calls. This position is essential to the staff, requiring people who can excel in a dynamic, high-pressure, and fast-paced setting.
Candidate Profile:
The perfect candidate must be adept at rapidly understanding buyer wants and offering resolutions in keeping with established processes. Assembly targets for inbound calls with out compromising high quality is crucial. The position entails working in direction of First Name Decision (FCR).
Key {Qualifications}:
- Sturdy communication expertise
- Earlier expertise in a US name heart for no less than 6 months to 1 yr is most well-liked
- Confirmed means to ship top-notch customer support to each inner and exterior shoppers
- Proficiency in know-how, together with Phrase, Excel, Applicant Monitoring Methods, and Buyer Relationship Administration (CRM) software program, with a willingness to be taught new instruments as required
- Expertise in dealing with present card processes is a plus
Tasks:
- Deal with inbound calls to resolve Card/Gift card inquiries utilizing inner software program and instruments
- Analyze points and supply options in accordance with course of pointers
- Adhere to Service Degree Agreements (SLAs) and targets
Work Hours:
Evening shifts, sometimes between 8:30 PM and 9:30 AM IST, although shifts could differ relying on course of necessities.
Why Be a part of Us:
- Develop into a part of a top-tier staff, embracing an entrepreneurial mindset
- Acquire publicity to profession progress alternatives throughout numerous sectors, together with retail, provide chain, digital, and company
- Get pleasure from a piece tradition that helps a wholesome work-life stability