Sutherland Is Hiring Work From Home – 12th Pass Can Apply | Customer Service Associate Job | Hiring Now | Apply Online

Sutherland Is Hiring Work From Home - 12th Pass Can Apply | Customer Service Associate Job | Hiring Now | Apply Online

Firm Description:

Sutherland is searching for an attentive and objective-oriented particular person to affix us as Again Workplace Analyst We’re a bunch of pushed and arduous-working people. If you’re seeking to construct a satisfying profession and are assured you’ve got the talents and expertise to assist us succeed, we need to work with you!  

Job Abstract

If you’re seeking to construct a satisfying profession and are assured you’ve got the talents and expertise to assist us succeed, it need to work with you. Sutherland is searching for an attentive and objective-oriented particular person to affix it as Again Workplace Analyst.

Job Description

  • Job Kind: Work From Home
  • Job Function: Customer Service Associate
  • Qualification: Any Graduate/12th Pass
  • Expertise: Freshers Can Apply
  • Wage: Rs.29000 Per Month

Job Obligations

  • Troubleshoots buyer issues, identifies root reason behind drawback and makes use of instrument and assets appropriately to find out easy methods to resolve buyer issues
  • Tracks and paperwork inbound assist requests and ensures correct notation of buyer issues or points
  • Processes a excessive quantity of shopper inquiries of FIS services and products and resolves a focused share of these inquiries
  • Updates buyer data and ensures correct entry of contact data
  • Could present steerage and mentoring to much less skilled Customer Service Associates
  • Supplies buyer assist by telephone, e-mail or instantaneous message to shopper

Job Necessities

  • Sturdy consideration to element and time administration
  • Potential to deal with a wide range of buyer wants and supply options accordingly
  • Potential to work independently and collaboratively
  • Energetic listening abilities and the flexibility to stay affected person and calm underneath stress

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