Accenture is a world skilled providers firm with main capabilities in digital, cloud and safety. Combining unmatched expertise and specialised abilities throughout greater than 40 industries, we provide Technique and Consulting, Expertise and Operations providers, and Accenture Track— all powered by the world’s largest community of Superior Expertise and Clever Operations facilities. Our 699,000 individuals ship on the promise of expertise and human ingenuity every single day, serving shoppers in additional than 120 nations. We embrace the facility of change to create worth and shared success for our shoppers, individuals, shareholders, companions and communities.
Accenture Off Campus Drive 2024:
| Group | Accenture |
| Job Title | Utility Tech Support |
| Wage | as much as 3-5 LPA |
| Location | Bangalore |
| Job Sort | Full time |
| Expertise | Freshers/ Skilled |
| Final Date | ASAP |
| Qualification | Any Bachelor’s diploma |
Job Description
Challenge Function : Utility Tech Support Practitioner
Challenge Function Description : Act as the continued interface between the consumer and the system or software. Devoted to high quality, utilizing distinctive communication abilities to maintain our world class techniques operating. Can precisely outline a consumer concern and might interpret and design a decision based mostly on deep product data.
Will need to have abilities : Service Desk Administration, Service Desk Voice Support
Good to have abilities : CMT
Minimal 0-2 yr(s) of expertise is required
Instructional Qualification : 15 years full time training
Abstract: As an Utility Tech Support Practitioner, you’ll act as the continued interface between the consumer and the system or software. You may be devoted to high quality, utilizing distinctive communication abilities to maintain our world-class techniques operating. Your typical day will contain precisely defining consumer points and deciphering and designing resolutions based mostly on deep product data. Roles & Tasks: – Anticipated to construct data and help the staff. – Take part in problem-solving discussions. – Present ongoing help to shoppers, guaranteeing their points are resolved in a well timed method. – Work together with shoppers to precisely outline and perceive their points. – Make the most of deep product data to interpret and design efficient resolutions. – Collaborate with the staff to repeatedly enhance system efficiency and consumer satisfaction. – Keep up to date with the most recent product developments and enhancements. – Contribute to the event of information base articles and documentation. Skilled & Technical Expertise: – Should To Have Expertise: Proficiency in Service Desk Administration, Service Desk Voice Support. – Good To Have Expertise: Expertise with incident administration instruments. – Sturdy understanding of IT service administration rules and greatest practices. – Wonderful communication and interpersonal abilities. – Potential to investigate and troubleshoot technical points. – Data of ITIL framework and processes. Extra Info: – The candidate ought to have a minimal of 0-2 years of expertise in Service Desk Administration. – This place relies at our Bengaluru workplace. – A 15 years full-time training is required.
Expertise:
- Proficiency in Service Desk Administration, Service Desk Voice Support.
- Good To Have Expertise: Expertise with incident administration instruments.
- Sturdy understanding of IT service administration rules and greatest practices.
- Wonderful communication and interpersonal abilities.
Accenture Off Campus Qualification:
- Bachelor’s Diploma.
- Minimal 0-2 yr(s) of expertise is required
Accenture Choice Course of:
- Resume Screening
- Preliminary Interview
- Technical Evaluation
- Panel Interview
- Behavioural Interview
- Ultimate Interview
- Reference Examine
- Job Supply
The best way to Apply for Accenture Off Campus Drive 2024?
- First, learn by means of all the job particulars on this web page fastidiously.
- Scroll down and press the Click on Right here button.
- You may be redirected to the official web site, click on on the apply hyperlink.
- Fill within the particulars with the data supplied.