🚀 Exciting opportunity alert! BrowserStack, the world’s leading software testing platform, is hiring Billing Support Engineers in India. If you’re looking for a remote job with a globally recognized company, this could be your chance!
🏢 Company: BrowserStack
📌 Position: Billing Support Engineer
📍 Location: Remote (Work from anywhere in India)
⏳ Job Type: Full-time
✔️ Customer Billing Support: Assist customers with billing, refunds, cancellations, and account-related queries.
✔️ User Management: Help customers manage accounts, plan upgrades/downgrades, and vendor onboarding.
✔️ Issue Resolution: Respond to customer inquiries via email, chat, and inbound calls.
✔️ Cross-Team Collaboration: Work with sales and engineering teams to ensure smooth issue resolution.
✔️ 24/7 Support: Be part of a global team providing round-the-clock assistance.
✅ Education: No specific degree requirement, but relevant experience is preferred.
✅ Experience: 1-3 years in a similar customer support role (Billing/Service Desk experience is a plus).
✅ Communication: Excellent written & spoken English.
✅ Tech-Savvy: Ability to navigate online platforms & troubleshooting tools.
✅ Flexibility: Comfortable with rotational shifts and a fast-paced work environment.
✅ Problem-Solving: Quick learner with strong multitasking and coordination skills.
💸 Competitive Salary (as per industry standards)
🏥 Medical Insurance: Up to ₹5,00,000 for self, spouse, children, and parents.
📅 Unlimited Paid Time Off: To ensure work-life balance.
🏠 Work-from-Anywhere in India: Fully remote role.
🛠️ Home Office Setup Benefits: Allowance for home office setup, internet, and well-being expenses.
🛡️ Gratuity: As per Gratuity Act, 1972.
📌 Interested candidates can apply online through BrowserStack’s official career page: www.browserstack.com/careers
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