Accenture Recruitment 2024 for freshers. Accenture Hiring for Utility Tech Assist Practitioner Position. Candidates can undergo the small print and apply utilizing the hyperlink offered on the backside of the Submit.
Position Description: Act because the liaison between shoppers and system/software, guaranteeing clean operations and addressing shopper points promptly.
Key Obligations:
Present service desk voice help to shoppers, precisely figuring out and resolving points.
Handle service desk operations to take care of optimum system efficiency.
Domesticate robust shopper relationships via efficient communication.
Make the most of deep product information to design and implement efficient resolutions.
Required Abilities:
Service Desk Administration
Service Desk Voice Assist
Desired Abilities:
N/A
Expertise Required: 0-2 years
Instructional Qualification: Bachelor’s Diploma in any subject
Abstract Factors:
Place Title: Utility Tech Assist Practitioner
Obligations:
Present service desk voice help and oversee service desk operations.
Interface with shoppers to outline and resolve points promptly.
Guarantee high-performance requirements of system operations.
Skilled & Technical Abilities:
Should-Have Abilities: Service Desk Voice Assist, Service Desk Administration
Desired Abilities: Familiarity with Cloud Applied sciences, ITIL Framework expertise
Proficient in incident administration, drawback administration, and alter administration.
Expertise with ticketing techniques like ServiceNow or Treatment.
Glorious written and verbal communication abilities.
Means to thrive in a dynamic surroundings with a number of priorities.
Further Data:
Candidates ought to have 0-2 years of Service Desk Administration expertise.
Ideally holds a level in laptop science, data know-how, or a associated subject.
