Job Description
- Job Kind: Work From Home
- Publish Title: Porting Specialist
- Qualification: Any Graduate
- Expertise: Freshers Are Eligible
- Wage: Rs.30000 Per Month
Aircall is a spot the place voices are valued.
Backed by over $220 million of funding since 2015, we create expertise that fuels accessible, clear and collaborative communication to empower our base of 20,000+ clients (and rising) to make genuine, human connections.
Dialog is a cornerstone of our tradition. Wherever our folks discover themselves within the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at house – everybody has a voice that’s valued.
No matter your background, wherever you’re from – we would like you to affix the dialog. Let’s speak.
We’re recruiting a Porting Specialist based mostly in Distant India for our worldwide Porting workforce.
What you may be doing:
- Coordination: Working with carriers and repair suppliers to facilitate the switch and /or buy of numbers throughout a number of international locations and areas
- Documentation: Making certain that every one crucial paperwork and authorizations are accomplished and submitted appropriately not just for porting and buying but additionally for regulatory and quantity administration updates.
- Troubleshooting: Addressing any points that come up through the porting course of, resembling discrepancies in account info.
- Buyer Communication: Maintaining purchasers knowledgeable in regards to the standing of their porting requests and any potential delays. Answering necessities questions and offering related info through the porting or buy course of
- Common product Help: Answering primary questions and serving to with primary setup for brand spanking new onboarding clients.
What we’re searching for:
- Buyer Service Orientation: Offering wonderful help to purchasers and addressing their considerations or inquiries promptly. (expertise in buyer help is a plus)
- Consideration to Element: Being meticulous in managing documentation and information to forestall errors through the course of.
- Drawback-Fixing Expertise: Means to troubleshoot and resolve points which will come up throughout quantity porting.
- Communication Expertise: Clear and efficient communication with purchasers, carriers, and inside groups to convey info and updates.
- Organizational expertise: Organizing and managing a number of requests concurrently, typically below tight deadlines.
- Analytical Expertise: Assessing and analyzing info to make sure compliance with rules and to enhance processes.
- Adaptability: Staying up to date on business adjustments and adapting to new applied sciences and processes.
We all know that success comes from sensible work and deserves to be acknowledged and rewarded
We worth people who find themselves daring, formidable, collaborative and customer-centric. We’re a world neighborhood rising collectively.
For those who love problem, take pleasure in fixing significant issues, and need to be part of one of many fastest-growing B2B startups, then Aircall is the corporate you’re searching for!
Aircall provides a novel work setting and the possibility to collaborate with numerous teammates throughout continents. We’ll present freedom and instruments to can help you thrive at your finest, and foster an setting you are able to do it in.
Why be a part of us?
🚀 Key second to affix Aircall in time period of development and alternatives
💆♀️ Our folks matter, work-life steadiness is essential at Aircall
📚 Quick-learning setting, entrepreneurial and robust workforce spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Aggressive wage package deal & advantages (well being protection, lunch, commute, sports activities)
Interested