Amazon, one of the world’s largest e-commerce companies, is hiring Seller Support Associates in Tamil Nadu! If you are passionate about customer service and want to work in a global organization from the comfort of your home, this is an excellent opportunity.
As a Seller Support Associate, you will be the first point of contact between Amazon and its 3rd party sellers. You will provide world-class support in English and Tamil, helping sellers manage their operations, resolve system issues, and improve their experience on Amazon’s platform.
This role is ideal for candidates with customer service experience, problem-solving skills, and a passion for helping others. The position is virtual, meaning you’ll work from home but need a stable internet connection and a quiet workspace.
✔ Handle inbound/outbound calls and email support in English and Tamil
✔ Resolve seller queries and provide timely operational support
✔ Escalate sensitive issues and suggest process improvements
✔ Maintain high-quality metrics like productivity, attendance, and first-contact resolution
✔ Collaborate with other teams such as Customer Service, Payments, and Investigations
✔ Contribute to a positive and proactive team environment
✔ 1+ years of customer service experience
✔ Experience in process improvement
✔ Proficiency in Microsoft Office and Excel
✔ Ability to work flexible schedules including weekends and holidays
✔ Fluency in both English and Tamil
✔ Experience using desktop/laptop and internet browsers
🌍 Work with a global e-commerce leader
📈 Gain experience in customer service, mentorship, and account management
🧑🤝🧑 Work in a diverse, inclusive, and multicultural environment
🏠 Enjoy the flexibility of working remotely
📊 Access career growth opportunities in leadership, data analysis, and process improvements
Amazon believes in empowering talent and supporting sellers across the globe, while offering employees a chance to grow their careers through mentorship, training, and new opportunities.
If you are ready to join Amazon and build a career in customer service, apply now using the official link below:
Make sure you meet the qualifications and are ready to work in a flexible, fast-paced environment!
