American Express Recruitment 2024 | Customer Service Analyst | Work From Home | Freshers Are Eligible
Job Abstract
This position includes interacting with company shoppers. Customer Success Community Industrial is a part of GSG Group Servicing Company shoppers throughout the globe in keep, modifying their company account hierarchies and making certain greatest of sophistication Customer service, high quality specializing in first name decision to all shopper Enquiries.
Job Description
- Job Sort: Work From Home
- Job Function: Customer Service Analyst
- Qualification: Bachelor’s Diploma
- Expertise: Freshers/Skilled
- Wage: Rs.55000 Per Month
- Location: Gurgaon, India
Function And Tasks
- Perceive, decide and anticipate buyer wants and current options as acceptable
- Guaranteeing that metrics corresponding to High quality, Compliance & Productiveness are met
- Actively uphold the blue field values by not partaking in acts that don’t help our company aims to enhance all areas of the service revenue chain
- Liaise with different AmEx enterprise models and develop relationship networking for the lengthy-time period good thing about the shopper
- Escalate unresolved points to senior consultant or staff chief
Job Necessities
- Sturdy organizational abilities and talent to work as a part of a staff to realize targets
- Analytical and downside-fixing abilities
- Means to establish and act on points which can affect this company shopper
- Candidate should see work with main sense of servicing our prospects with first interplay decision
- Perceive Amex values and enterprise ethics
- Means to work inside a busy and demanding staff atmosphere
