American Express Job | TCPS Analyst Job | Work From Home/Office | Urgent Hiring
Job Abstract
You’ll be acknowledged in your contributions, management, and influence, each colleague has the chance to share within the firm’s success. It is going to do it with the utmost integrity, and in an surroundings the place everyone seems to be seen, heard and seems like they belong.
Job Description
- Job Sort: Work From Home/Office
- Job Position: TCPS Analyst
- Qualification: Any Graduate
- Expertise: 0-3 Years
- Wage: Rs.36000 Per Month
- Location: Gurgaon, India
Roles And Tasks
- Course of Refund Requests, Overspend and Extreme steadiness circumstances
- Managing inbound buyer and vendor calls and faxes for all pay as you go merchandise like Reward Card and Traveler cheques
- Reply to buyer escalation and conduct a root trigger evaluation of the escalation
- Deal with Escheatment calls and faxes
- Handle change successfully to fulfill/exceed efficiency targets
- Candidate ought to be capable of multi-task and prioritize work to make sure steadiness is met between regulation, coverage, and customer support expertise
Job Necessities
- Good oral and written communication expertise in English
- Shouldn’t be on any type of counselling
- Good listening and choice making expertise
- Final yr efficiency score must be Minimal G3/L3
- Skill to work below stress in a deadline-driven surroundings and preserve robust consideration to element
- A capability to deal with escalated points politely and courteously to realize a steadiness between promise fulfilment