Associate Engineer – Global IT Helpdesk (Chennai) | Apply Now
Are you in search of an thrilling alternative within the IT assist trade? Flex, a world chief in manufacturing and innovation, is hiring an Associate Engineer – Global IT Helpdesk in Chennai. This position offers an opportunity to work in a various, inclusive, and revolutionary surroundings whereas delivering distinctive IT assist.
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About Flex
Flex is a diversified manufacturing accomplice of alternative that helps main manufacturers design, construct, and ship revolutionary merchandise that enhance the world. We worth range and inclusion, fostering a office tradition the place uniqueness is a aggressive edge. Be part of us to push the boundaries of innovation and create extraordinary worth!
Job Overview
Job Title: Associate Engineer – Global IT Helpdesk
Location: Chennai, India
Job Kind: Full-time
Expertise Stage: 0-2 years
Utility Deadline: April 22, 2025
As an Associate Engineer – Global IT Helpdesk, you may be the primary level of contact for IT assist, troubleshooting technical points, and making certain clean IT operations for inside customers.
Key Tasks
- Present 24/7 IT assist by means of chat, tickets, and calls.
- L1 Help for often used functions like MS Workplace, Zoom, VPN, Field, SharePoint, and so on.
- Troubleshoot technical points through distant desktop connection.
- Modify e mail distribution listing permissions and Energetic Listing teams.
- Carry out software program installations and repairs.
- Doc and deal with IT tickets utilizing ServiceNow.
- Preserve Service Stage Agreements (SLA) for ticket decision.
- Reply promptly to emails and IT requests.
{Qualifications} & Abilities Required
- Training: BE/B.Tech, BSC/MSC (IT & Pc Science), BCA/MCA graduates with no standing arrears and 60%+ educational scores.
- Expertise: 0-2 years in IT assist or associated fields.
- Shift Flexibility: Prepared to work in rotational shifts, together with night time shifts.
- Sturdy communication abilities.
- Information of IT service desk operations and technical troubleshooting.
- Fundamental understanding of Home windows 10 & 11 working programs.
- Fundamental networking data.
- Familiarity with e mail shoppers, MS Workplace, and Workplace 365.
- Customer support-oriented mindset with robust downside-fixing abilities.
- Expertise in an Worldwide BPO surroundings is an added benefit.
Why Be part of Flex?
Flex presents a collaborative, revolutionary, and progress-oriented work surroundings. Right here’s what you’ll be able to anticipate:
- Profession Progress & Improvement: Acquire fingers-on IT assist expertise in a globally acknowledged firm.
- Work-Life Stability: Rotational shifts with structured workflows for higher productiveness.
- Range & Inclusion: Be a part of a office that celebrates uniqueness and equal alternatives.
- Aggressive Advantages:
- Medical insurance
- Paid break day (PTO)
- Studying and growth packages
How one can Apply?
candidates can apply for the Associate Engineer – Global IT Helpdesk place in Chennai by visiting Flex’s official careers web page. Do not miss this opportunity to begin or advance your IT profession with a globally acknowledged firm!
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