Job Role: Business Analyst Job ID: JD 7 Company: Cognizant Experience Required: 4 to 8 Years Work Model: Hybrid (Day Shift) Location: India (No Travel Required) Skills: ServiceNow, Business Analysis, Process Improvement Certification: CBAP or equivalent
Cognizant is actively hiring a skilled Business Analyst with 4–8 years of experience. The ideal candidate will have expertise in ServiceNow, strong communication skills, and a passion for improving business processes. This is a hybrid role with day shifts, offering the opportunity to work in a collaborative and high-impact environment.
📌 Job Highlights
Attribute
Details
Job Title
Business Analyst
Job Type
Full-Time (Hybrid)
Experience Level
4 to 8 Years
Location
India
Shift
Day Shift
Travel
No travel required
Skills
ServiceNow, Documentation, Data Analysis
Certification
CBAP or equivalent
Posted By
Cognizant
🔍 Key Responsibilities
Analyze current business processes and recommend improvements
Collaborate with cross-functional stakeholders to define business needs
Create business requirement documents, process flows, and functional specifications
Conduct gap analyses and identify areas for process optimization
Work closely with technical teams to ensure alignment of business solutions
Lead requirement-gathering workshops and validation sessions
Support data analysis to drive key business decisions
Develop and execute test plans
Train end-users on new processes and tools
Monitor project progress and mitigate potential risks
Stay updated with industry trends in business analysis
✅ Required Skills & Qualifications
Strong experience with ServiceNow platform
CBAP or equivalent certification is mandatory
Exceptional problem-solving and analytical thinking
Experience in project documentation and stakeholder communication
Ability to manage multiple projects and deadlines
Proficiency in data analysis and reporting tools
Demonstrated experience in leading workshops and end-user training
🌟 Why Join Cognizant?
Global workforce of over 300,000 professionals
Recognized by Forbes as one of the World’s Best Employers 2024
Career advancement and learning opportunities
Supportive, inclusive, and innovative work culture
Work on real-world digital transformation projects
