CBRE Hiring Helpdesk Personnel | Chennai | Full-Time | Apply Now

Company: CBRE
Job Title: Helpdesk Personnel
Job ID: 248726
Location: Chennai, Tamil Nadu, India
Employment Type: Full-time
Areas of Interest: Facilities Management, Property Management
Date Posted: November 19, 2025

Job Overview

CBRE, one of the world’s leading real estate and facilities management companies, is hiring Helpdesk Personnel for its Chennai location. The role involves providing first-level technical support to end-users and ensuring smooth functioning of IT systems within the organization.

As a Helpdesk Personnel, you will act as the first point of contact for technical issues, troubleshoot problems related to hardware and software, manage support tickets, and coordinate with technical teams for timely resolution. This is an excellent opportunity for candidates who have strong technical troubleshooting skills and an interest in IT support within the facilities and property management sector.

Key Responsibilities

• Provide first-level technical support to employees through phone, email, or in-person interaction.
• Diagnose and resolve hardware, software, and basic network issues.
• Log, monitor, and manage support tickets using the internal ticketing system.
• Escalate unresolved queries to the appropriate technical specialists as required.
• Assist in installing, configuring, and maintaining computer systems and applications.
• Maintain detailed documentation of all issues handled, solutions provided, and follow-up actions.
• Ensure timely response and resolution of all support requests to meet defined SLA standards.
• Coordinate with the facilities management and IT teams when necessary to resolve technical challenges efficiently.

Why Join CBRE?

CBRE is a global leader in commercial real estate and facility services with operations in over 100 countries. Working with CBRE means being part of a high-performing, diverse, and inclusive team that values innovation, customer service, and career development.

Who Can Apply?

• Candidates with strong interest in IT support and troubleshooting.
• Individuals with good communication skills and a customer-service mindset.
• Freshers with basic technical knowledge or experienced candidates seeking growth in helpdesk operations.

Location

Chennai, Tamil Nadu, India

How to Apply

Candidates can apply directly through the official CBRE careers page by searching Job ID: 248726.

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