ClinicMind Job | Client Support Specialist | Work From Home Job | Urgent Hiring
Job Abstract
The best candidate is a problem-solver, an efficient communicator, and devoted to enhancing consumer expertise. This position entails a broad vary of tasks, from responding to consumer inquiries to troubleshooting and past.
Job Description
- Job Sort: Work From Home
- Put up Title: Client Support Specialist
- Qualification: Any Graduate
- Expertise: Freshers Are Eligible
- Wage: Rs.36000 Per Month
Job Tasks
- Deal with a big selection of inquiries, together with however not restricted to affected person demographics, steadiness administration, clinic reporting, claims, and level of sale
- Perceive the goals behind customers’ actions and determine any obstacles they might face
- Work carefully with our software program help and account administration groups to resolve consumer points successfully
- Establish practices susceptible to attrition and escalate to the suitable useful resource
- Carry out different duties as assigned by administration, adhering to the dynamic wants of the division
- Handle fundamental medical billing questions after finishing necessary on-the-job coaching
Job Necessities
- Robust verbal and written communication skills
- Proficiency in utilizing numerous communication platforms together with stay chat and social media
- Wonderful problem-solving and analytical abilities
- Should have a cell information plan as a backup
- Capacity to work successfully in a group and independently
- Dedication to offering high-quality help to reinforce consumer satisfaction
- Should be in a quiet setting