Are you an IT enthusiast looking for a stable and growth-oriented tech support job? Cognizant is hiring Service Desk Engineers in Chennai with a hybrid remote work model. If you have strong communication skills, knowledge in Windows and networking, and are open to rotational shifts — this might be the perfect role for you!
💼 Job Role: Service Desk Engineer
📍 Location: Chennai (Hybrid Work Model)
⌛ Experience: 0–2 Years
💻 Mode: Voice/Email/Chat Support
🕘 Shift: Rotational (Including Night Shifts)
🧑💻 What You’ll Do:
As a Systems Engineer / Service Desk Support, you will:
- Handle technical issues and incidents via phone, email, and chat
- Support end-users (primarily US clients) in resolving system and software-related queries
- Work with Windows OS, MacOS, O365, and Networking environments
- Ensure smooth operations in a 24/7 support model
✅ Eligibility Criteria:
- Excellent oral and written communication skills (US voice support preferred)
- Prior IT Helpdesk or Service Desk experience
- Basic to intermediate knowledge in:
- Windows & MacOS
- Office 365 tools
- Network troubleshooting
- Graduate in any stream (Technical background preferred)
🌍 Why Cognizant?
- Be part of a global tech leader with 300,000+ professionals worldwide
- Thrive in an inclusive, supportive, and collaborative work culture
- Get opportunities to grow your IT career with learning and upskilling
- Join one of Forbes World’s Best Employers 2024
🗣 Final Thoughts
If you’re passionate about IT support and want to work in a professional global environment, Cognizant’s Service Desk Engineer role is a great stepping stone. Whether you’re a fresher with strong communication or someone with a year of tech support experience — don’t miss this opportunity!
📝 How to Apply?
To apply, visit the official Cognizant careers page or stay updated via job portals and LinkedIn.
🔗 Tip: Keep your resume updated with IT support skills and prepare for video interviews!
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